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Traveller rating
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4 - 9 of 180 reviews
Reviewed 28 September 2022

Horrible service - don’t bother………..
Weren’t helpful at all.
Booked over the phone months in advance and when we arrived they hadn’t even booked up the room.
So rude and couldn’t care at all

So disappointing. Definitely won’t be returning.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank P590NVrhondar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2022 via mobile

We stayed at this property for 3 nights in a 2 bed apartment and paid just under $800. We had booked an upper level apartment but were placed on the 2nd floor (apartment 10). The place was roomy and clean, although a little dated. Unfortunately on our first night we were woken around 11 pm with a putrid sewage smell that remained strong all night. It was so bad that we couldn’t sleep at all and spent time searching for dead animals as we weren’t sure if the plumbing could produce such a smell. We could also hear occupants in the apartment above going to the toilet. We complained the next day and were advised that this has happened before and it was explained away as an old building issue. A candle was placed in the apartment and the manager advised she’d put disinfectant down the drain holes etc. The 2nd night was better but the third night the smell was back again (although not as bad as the first night). We were disappointed to lose a whole night’s sleep and not be offered a move or compensation, particularly given we’d paid over $250 per night and had booked for a high level apartment. Wouldn’t book again.

Date of stay: May 2022
Trip type: Travelled with family
Thank ddflash
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2021

This is the sixth time we have stayed here. We have a lovely apartment overlooking the park and the water. It has all the amenities needed and never disappoints. It is very close to the city and right next door to the hospital! Lovely heated pool and spa and both Glen and Brad at reception always helpful.

Date of stay: October 2021
    • Value
    • Sleep Quality
    • Service
Thank terrybaileyemail
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2021

We spent a short holiday in one of these apartments. Our allocated apartment was very spacious, clean, lovely views and had all the necessary items such as washing machine, clothes dryer, dishwasher, large kitchen, large bedrooms and bathrooms. The view out to the ocean and pool was lovely and there were two balconies to sit outside and relax. Parking was a lock up basement. There is lift access. I would recommend this apartment to anyone wanting self catering convenience.

Room tip: try for rooms with a view
Date of stay: July 2021
    • Value
    • Location
    • Service
Thank Snookystraveltips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 June 2021

nd kit hen are a bit tired, however beds and lounges are comfortable. Large rooms. All with builtins.
Noise from extraction fans in laundry and both bathrooms, is a bit annoying as you cant turn them off,
Pool and spa were great.
Located down the quieter end of cairns on the esplanade. About a 20 min walk.

Highly recommend. Would definitely stay there again,

Date of stay: June 2021
    • Rooms
    • Cleanliness
    • Service
Thank 261narelleg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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