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Lowest prices for your stay
Booking.com
AU$250
Fully refundable before Sat, 8 June
Priceline
AU$250
Fully refundable before Sat, 8 June
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Algotels
AU$212
Fully refundable before Thu, 6 June
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Sanjay L
Canberra, Australia

Nice Hotel, great staff.

4.0 of 5 bubblesReviewed 1 Apr 2024
Just came back from a very relaxing holiday in Cairns, stayed at the Double Tree by Hilton for 6 nights, It was an absolute delight to stay and enjoy the hospitality of wonderful staff and facilities.
Our flight arrived early morning with a few hours to go before check in, the front desk staff was very considerate, allowing me to park the car and getting the room ready 2 hours early than check in time. the room was spacious and tidy. Housekeeping made sure everything was neat, bed was made everyday befoe we came back to the hotel after a tiring day of hiking, driving and site seeing .. it was a pleasure.
couple of suggestions, the pillows provided were too soft with no neck support, almost every morning I woke up with a stiff neck, suggest having an option of harder pillow on request. other suggestion is to have bit imaginative breakfast choice, after the 3rd day got tired of the same eggs, bacon, sausages...maybe an omelette station would be great, not a biggie as I know this is what we get in every Hotel in Aus, boring scrambled eggs, fried bacon and sausages, unlike when you travel asian or european countries.
all in all a great experience, would definitely stay at the Double Tree in future, in Cairns and anywhere else.
Date of stay: February 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviewed 22 March 2024 via mobile

Excellent hotel with great service and staff. Rooms very clean, spacious and good facilities. Breakfast was very good. Great location on the esplanade close to pubs, restaurants and shops. Thoroughly enjoyed our stay and will return next time in Cairns.

Room tip: Higher floors better with sea views
Date of stay: March 2024
Trip type: Travelled as a couple
Thank T9476SPjeffs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2024

We arrived very late at night and Ben & Kevin were so helpful with our requests on arrival. Their service was exemplary. The hotel is currently experiencing large groups and breakfast was quite busy, but the professionalism of the morning crew was on show. They were run off their feet, but still happy and giving good service. I have stayed at his property before and will definitely stay again. The lady that was in The Vine on Monday night (18/03) was very efficient and very pleasant to all guests.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Ravvy_R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024 via mobile

This is mainly a tip for Hilton Honors members. I stayed at both the Doubltree by Hilton in Cairns and the Hilton Cairns itself. The Doubletree was only slightly cheaper but the room very basic and dated and no recognition of Hilton Diamond stats at all. A miserable welcome.
At the Hilton I got a fine room with a balcony, use of the Executive Lounge, complimentary chocolate, complimentary Wine and a warm welcome.
So the Hilton is much better value!

Date of stay: February 2024
Trip type: Travelled solo
2  Thank richardkO426JR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2024

Stayed for 2 nights here. Great location and enjoyed the welcome cookies that was offered. We had a twin double room booked and although the bedding was comfortable, the room especially the bathroom was so cramped. The room was crawling with tiny ants. Initially we assumed someone had left some food behind but turns out it wasn't. One of the nights we had takeaway food brought back from a restaurant. It was just some bread and the next day the whole takeaway container was filled with ants. They seriously need to consider pest control. The place also looked a bit outdated and worn down especially the lifts and dining area. Wasn't expecting this for a place having the name Hilton.

Room tip: Great pool and ideal location, being nearby to airport and eateries. However, the rooms, especially bathroom is so small.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank jkumar911
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024

Very ordinary hotel. Room was not cleaned properly- toilet dirty-pillowcases grubby. I suspect the cleaners are not doing a full room cleaning service. I complained and was offered a free drink- I would have preferred a reduction in rate. Pay a bit more and go somewhere better.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank supersally33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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