We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Booking.com
USD 146
View deal
Free cancellation until 30/04/21
Reserve now, pay at stay
Priceline
USD 146
View deal
Free cancellation until 01/05/21
Expedia.com
USD 146
View deal
Free cancellation until 01/05/21
Hotels.comUSD 146
CheapTicketsUSD 146
TravelocityUSD 146
View all 11 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (64)
Filter reviews
64 results
Traveller rating
32
13
5
6
8
Traveller type
Time of year
LanguageAll languages
Traveller rating
32
13
5
6
8
Show reviews that mention
All reviews rooftop bar free movies tasting platter the included continental breakfast luxury escapes great location clean rooms small room esplanade lagoon lovely room comfy bed central location across the road reception balconies supermarket pillows
Selected filters
Filter
Updating list...
22 - 27 of 64 reviews
Reviewed 15 February 2021

This is our second visit in just a few months. Great location, rooftop bar and rooms. Free movies. We chose the room with the view over the Esplanade. There was no housekeeping (which was fine for 4 days and we knew when we booked) but I still can't understand why all you get is a tiny bathroom bin. There is no other bin in the room. That's quite baffling.

The lift did break down for half a day, and there is only one. It's a bit inconvenient, but luckily there are only 4 floors. There is still construction ongoing outside, but it didn't bother us (3 of our days were a weekend and a public holiday).

Still a great option for a Cairns hotel.

Room tip: Get a high floor with a view
Date of stay: January 2021
    • Sleep Quality
    • Rooms
    • Service
Thank NicoleBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Oaks Cairns Hotel, responded to this reviewResponded 16 February 2021

Dear Nicole,
Thank you for taking the time to review your stay at Oaks Cairns Hotel.
We value your feedback and will ensure we share your comments with the team to ensure we are always looking to improve the service we offer to our valuable guests.
We hope to welcome you back again soon.
Regards
The Oaks Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2021 via mobile

We stayed at the oaks for 3 nights. On our first night we realized the AC probably wasn’t working as it should be. Winnie who was on duty promptly moved our room and made us feel very cared for. The rooms are beautiful and the roof top bar is a great place to sit and have breakfast or a relaxing drink. The road works are a bit annoying but only a minor issue. Would happily stay here again.

Date of stay: January 2021
Trip type: Travelled with family
Thank familytravelsaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Oaks Cairns Hotel, responded to this reviewResponded 30 January 2021

Dear familytravelsaus
Thanks for your great feedback and recognition of Winnie. We'll be sure to pass your thanks on to her. regards Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2021

Terrific place to stay for location. However our room as very small with very little space to sit or keep personal clothing and items. Bathroom was great. Staff were great and the rooftop restaurant and sitting area a standout. Highly recommend this Hotel if you can get a bigger bedroom.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Fitnessplus4151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Oaks Cairns Hotel, responded to this reviewResponded 28 January 2021

Dear Fitnessplus4151,
We value your feedback and will ensure we share your comments with the team to ensure we are always looking to improve the service we offer to our valuable guests.
We hope to welcome you back again soon.
Regards Matthew


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2021

Great experience For a smart it was a great place she had everything you needed in the hotel very easy to do with all the staff beautiful restaurant on the rooftop. Devanny a great place to be staff work absolutely amazing

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank B8147BYinfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Oaks Cairns Hotel, responded to this reviewResponded 28 January 2021

Dear B8147BYinfo
Thank you for taking the time to review your stay at Oaks Cairns Hotel.
We are very happy to see that you enjoyed your stay with us. We value your feedback and will ensure we share your comments with the team to ensure we are always looking to improve the service we offer to our valuable guests.
We hope to welcome you back again soon.
Regards Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2021

Great hotel, clean rooms however slightly small, bar and restaurant were a great place to sit back and enjoy the view. Highly recommended. Close to the Esplanade. Great bars and restaurants within walking distance of the hotel. 24hr reception.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Coryross92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Oaks Cairns Hotel, responded to this reviewResponded 22 January 2021

Dear Coryross92,
Very happy to see that you enjoyed your time with us. Hope to see you again soon,
regards Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews