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Reviewed 15 March 2014

Our original reef tour with a different company was cancelled two days before our planned stay, and after checking several websites, we decided on Seastar. The best decision we made! We had pretty rough seas but the crew was right there to help anyone who needed it. They kept a constant eye on everyone, helped when needed and were full of information about the reef. Even though we only snorkeled (they have guided snorkel tours) it was wonderful to see what the reef has to offer. The glass-bottom boat is a nice addition as some of the passengers didn't want/could go into the water. They have two snorkel areas and while the first one was a bit murky due to the weather, the Hastings Reef made up for it. At the end of the day the pictures taken during our trip were posted on Facebook for download. Since we didn't have an underwater camera, this was a nice touch. We liked that there are only about 35 people on the boat, all is inclusive and there is no surprise with added costs.

1  Thank nv2hogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

We selected Seastar because of the limited numbers of passengers involved, but it could have been for a multitude of reasons, not least the excellent and very caring staff. Our trip out to the first reef was a little choppy which resulted in over 60% of the punters suffering, but the crew helped everyone and their kindness deserves 5* alone.
Once on the reef, we might as well have been dropped into an aquarium. The weather had been a little rough, but we were still able to see everything that we had hoped and more. Even though we just went snorkeling, we felt that we missed nothing. Our guide on the reef was a mine of information and her talk throughout our dive. The second dive/reef was even better.
This trip was the highlight of our 6 weeks in Australia & New Zealand, period.

1  Thank MagellansTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

We went to Cairns just for this Reef Trip!

We went on a particularly windy day (due to a cyclone coming in) so a bunch of us were sea sick, but that is not SeaStar's fault at all of course - but do take their sea sick pills, as my husband and I only took our own motion sickness pills and they were not enough!

Overall Experience: Awesome!

Crew: Friendly and outgoing from the start. Helpful and engaging, but never over bearing. Made you feel safe and secure, even though the weather conditions were rocky.

Reef locations: safe, great, 2 locations was enough for us and was given plenty of time at each.

Other: Food was great, and they took great care of all the "seasick patients" :) , fins/snorkel/stinger suits were all provided and was very well organized.

Definitely recommend SeaStar to anyone and everyone :)

Thank kwc_toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014 via mobile

Excellent service by seastar crew. If you book you shouldn't be disappointed. The boat holds 30-40 people. This makes a big difference when exploring the reef.

1  Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

So so so kind were the staff when we were all so ill! Great reef experience although would have liked to have seen more. Fit a 3rd one in? Suits, fins etc all sorted for you. Didn't feel alone at all. Photos straight on fb afterwards

This was a great day trip.

The staff were so friendly - I was met straight off the taxi that had picked me up from my hotel - walked to the boat and then met by so many happy smiley faces!

We were offered breakfast straight away, went through all the safety dos and don'ts and then set off. Unfortunately the sea was really rough and a lot of us didn't feel very well! The staff were so kind though and looked after us. Giving us advice on how to feel better, getting us ice to suck on, travel sickness tablets- they were great. As soon as we got to the first reef I felt better and could thoroughly enjoy the experience.

At both reefs one of the girls did a tour of the reef with us, pointing out everything - even turtles!!! She would dive down to touch the giant clams so they would close, found us a jellyfish we could hold - loads! It was great.

Lunch was really lovely too.

Boat was a bit tired looking, but it didn't matter. The reefs were gorgeous - and we were the first ones there so not too busy. Loved it. Would definitely recommend.

Thank 198katiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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