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Review Highlights
Awesome way to see the reef, fantastic hospitality on board

Amazing experience! Our first time on a liveaboard and we couldn't have asked for more. My husband... read more

Reviewed 2 weeks ago
Jules D
,
Lake Macquarie, Australia
Annual mother daughter dive trip

This trip was great value. The liveaboard was comfortable and well presented, the food was great... read more

Reviewed 3 weeks ago
U6611INruths
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Reviewed 6 May 2018

My partner and I booked a normal room for 2 days and 1 night and did a total of 6 dives. We had a great time - basically dive, eat, relax in the sun and repeat for two days - you'll be exhausted by the end. Dive guides and crew handled the gear setup, which was great. Food was delicious. The only things I would do to improve the experience is that it might be nice to have the same dive guide for each dive, just so they get a better sense of your style and what you're into. Also I really like when dive guides make a effort to seek out and point out cool stuff. Sometimes I felt like we were just going for a swim and following the guide. Either way, we saw cool stuff on every dive but fun when they can point things out. Saw tons of HUGE clams, a couple sea turtles, lots of reef sharks, clown fish, some nudi branches and of course plenty of beautiful coral. Frank the humphead Maori Wrass was probably the highlight of the trip for me.

Date of experience: April 2018
Thank leela2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Encounter, responded to this reviewResponded 12 June 2018

Hello leela2727,

Thank you for taking the time to leave Reef Encounter a great review.

We believe that on board Reef Encounter, you will experience the best luxurious live aboard accommodation and fantastic service on the Great Barrier Reef, and we're happy to hear you felt the same!

With our Top Deck package, you do enjoy the benefit of a dedicated crew member as your personal guide. One of the many extras which makes our Top Deck package so special!

We'll be sure to pass on your positive feedback to the crew & chef, they love sharing the beauty of the Great Barrier Reef with our guests and creating special memories that will last forever!

We hope to see you on board again in the future.

All the best

Reservations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

I really can’t say enough about our Reef Encounter experience. My husband and I booked the Top Deck 2 day/1 night trip at the end of March. We looked at TONS of other dive companies and tours and chose the Reef Encounter based on its reviews and I’m so, so glad that we did. We went back and forth for a while about doing Top Deck due to the additional cost but it was absolutely one of the best decisions we made on our trip! We had both just been scuba certified a month before so we wanted to make sure we had a personal guide instead of a group (we didn’t want to hold anyone back as novices).

From the moment we checked in we were well taken care of. Kari was our guide and she was amazing. Friendly, patient, funny— and she anticipated needs we didn’t even know we had (like throwing our towels in the dryer so that they would be warm when we got out of the water!). She also knew where to look for everything in the reef which was incredibly valuable. We would have been swimming around aimlessly, although the GBR is stunning, obviously. I wasn’t feeling well the first day, but I was able to go out with another guide (Nick Paul was incredible, too!) so the staff’s flexibility was really appreciated.

It’s been said many times, but in addition to the service, the food was also outstanding. We wanted for nothing— except more time on the reef. It was an experience that we’ll cherish forever— book this trip, you won’t regret it.

Date of experience: March 2018
1  Thank rachaelhb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Encounter, responded to this reviewResponded 12 June 2018

Hello summedl1,

Thank you for taking the time to leave Reef Encounter a great review.

We believe that on board Reef Encounter, you will experience the best luxurious live aboard accommodation and fantastic service on the Great Barrier Reef, and we're happy to hear you felt the same!

We'll be sure to pass on your positive feedback to Kari, Nick & our chefs, they (and all of our delightful crew) love sharing the beauty of the Great Barrier Reef with our guests and creating special memories that will last forever!

We hope to see you on board again in the future.

All the best

Reservations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018

Fantastic experience, the crew was top notch and food was incredible. We stayed for three days and two nights for a total of 10 dives which was perfect for us. Thanks to Oscar for our guided dives.

Date of experience: April 2018
Thank summedl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Encounter, responded to this reviewResponded 12 June 2018

Hello summedl1,

Thank you for taking the time to leave Reef Encounter a great review.

We believe that on board Reef Encounter, you will experience the best luxurious live aboard accommodation and fantastic service on the Great Barrier Reef, and we're happy to hear you felt the same!

We'll be sure to pass on your positive feedback to the crew & chef, they love sharing the beauty of the Great Barrier Reef with our guests and creating special memories that will last forever!

We hope to see you on board again in the future.

All the best

Reservations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

We did the 3 day/2 night option and had a fantastic time. The staff was incredible. We felt so welcome, so taken care of, and felt very secure in their expertise. The snorkeling and diving was beautiful and exciting. We are so grateful that we booked with this company and would recommend them to anyone considering a trip out to the Reef with great enthusiasm.

Date of experience: March 2018
Thank megadney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Manager at Reef Encounter, responded to this reviewResponded 1 May 2018

Thank you Megadney,


We appreciate that you took the time to leave Reef Encounter a great review.

We are excited to read that you had an amazing time on board Reef Encounter.
All day every day our crew works very hard to make sure customers experience our backyard the same way you did!

We hope to see you on board again in the future.

All the best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

The Reef encounter team are second to none, really making you feel at home. I stayed on the ship for one night. It's a fantastic get away from the hustle and bustle of the city being 50 miles offshore on the beautiful great barrier reef. Wished it couldve been a longer trip.
The crew are very knowledgeable of the Reef and are very conscious of protecting the ecosystem.
I highly recommend the guided dives as the instructors know every inch of the dive spots to show you the best bits. Dawn dives are the highlight.
The accommodation was very comfortable and food was very good... a lot better than I was expecting on a boat.
All in all a great experience.

Date of experience: April 2018
Thank 630davidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Manager at Reef Encounter, responded to this reviewResponded 1 May 2018

Hi David C,


We appreciate that you took the time to leave Reef Encounter a great review.

We are excited to read that you had an amazing time on board Reef Encounter.
All day every day our crew works very hard to make sure customers experience our backyard the same way you did!

We hope to see you on board again in the future.

All the best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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