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“Great for a long-term stay” 4 of 5 bubbles
Review of Oaks Charlotte Towers

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Oaks Charlotte Towers
Ranked #60 of 162 Hotels in Brisbane
Perth, Australia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great for a long-term stay”
4 of 5 bubbles Reviewed 3 March 2012

Spent four weeks for a business trip. Nice view from the 38th floor overlooking the river. The apartment was spacious and clean. Great central location within easy walking distance to the city, the river and Southbank. Would certainly recommend for a business trip. The airconditioning was a bit temperamental at times.

The only downside was building works over the road. It was a bit noisy early on weekends so would not be good if you wanted a lazy weekend with a decent sleep in.

Room Tip: A room high up overlooking the river.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks Charlotte Towers, responded to this review, 5 March 2012
Thank you very much for commenting on your four week stay at Oaks Charlotte Towers. We are delighted to hear that you were comfortable during your business trip and we hope to see you again next time you are in Brisbane!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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673 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
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australia
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

Ended up getting a good last minute rate for this hotel. Centrally located city attractions were walking distance. Fully self contained, spacious apartment with balcony. Good gym, 2 pools and a sauna. Underground parking a bit expensive $20 per night. Only concern was that the room smelt a bit damp. We found the staff to be friendly and we enoyed our stay.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kscmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks Charlotte Towers, responded to this review, 7 February 2012
Many thanks for your positive review of Oaks Charlotte Towers. We are glad to hear that you enjoyed your stay with us. Do come back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perth
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

Nice modern rooms and clean. I love the larger feel you get from an apartment with a seperate loungeroom. No room service or hotel feel so if you want that go to the Hilton. If you want a home away from home then stay here!

Room Tip: go high floor
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank goose1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks Charlotte Towers, responded to this review, 3 February 2012
Thank you for your positive review of Oaks Charlotte Towers. We very much look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 23 January 2012

From the hotel to the staff was disgusting, they have no regard to any of their customers. The apartment was small and dirty, the double beds were two singles put together which was uncomfortable. They did not put our details in the computer which lead to our car being towed and cost us $400 and then they tried to charge us for parking as well. We did not end up staying our full stay as we were very upset. We would never ever recommend staying at any of their hotels.

Stayed January 2012, travelled as a couple
Helpful?
6 Thank King A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coffs Coast
Level Contributor
124 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 21 January 2012

A good hotel with a great location. The main gripes are, a very very slow lift system, waiting in a boiling car park for 10 minutes waiting on a lift. The casual attitude of staff to problems with the room. The noise form the room above, scraping chairs across tiles from 9pm until 5am (I kid you not!!)- the front desk said they would talk to then occupants when they checked out..... That will hurt them!!!
Apart from those issues the room was clean, but the hall ways smelt of bad food.
Very central location, but I would imagine the building works going on would be extremely noisy and annoying during the week!!

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank jandk_95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksHotels, Guest Relations Manager at Oaks Charlotte Towers, responded to this review, 24 January 2012
Thank you for commenting on your recent stay at Oaks Charlotte Towers. We are happy to hear that you enjoyed the location, however, disappointed to read that some elements of your stay left you feeling dissatisfied. We do apologise for this.

Oaks Hotels & Resorts hopes to welcome you again in the future to prove to you the quality accommodation to which we have become known.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oaks Charlotte Towers

Property: Oaks Charlotte Towers
Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
#55 Luxury Hotel in Brisbane
Price range (per night): $131 - $227
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisbane, Queensland

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