Seated and ordered by 8pm
Waitress made us a bit uncomfortable (Jade) from the outset with her tone.
Food arrived to our table at 8.58pm so almost a full hour waiting. In that timeframe only once did someone come over to apologise for the wait after about 40 mins and we still waited another 20 after this. No offer of even some bread or a drink to keep us going while we waited.
The food arrived but my order was wrong. All the sides and garnishes were different and when I highlighted this they told me to start with my meal and they would bring out and extra plate for me with the right sides.
So I did this but this also took too long so I had to stop. When the sides arrived I was almost finished my steak so just had to make do with some potatoes after.
The bill arrived and I was fully expecting that the manager would have delivered it to the table and apologised for the issues throughout the evening. Anywhere else and my meal would have been removed from the bill or the drinks would have been free. Something as a sign of an apology.
Definitely won’t be going back or recommending to friends.
There are plenty of other options close by on the same strip all of which looked to have a better atmosphere.
The food itself when it arrived was quite good. But I can’t give anything other than a terrible review due to the rest of the experience.
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