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“Great location”

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Hotel Urban Brisbane
Ranked #51 of 169 Hotels in Brisbane
Certificate of Excellence
Reviewed 3 December 2017

I have stayed at this hotel a few times over several years whilst attending professional development events. When our daughter and her fiance chose this venue for their wedding reception, it was based on how they were treated by the function/events managers as well as the fantastic view and location to where the marriage ceremony was held. It was a fantastic celebration, although a few hiccups as always with these events, however, the function staff were very attentive and none of the guests realised there were any problems at all. Kumar, the manager of the hotel really has his finger on the pulse, oversees many of the events and totally supports his staff, who seem to be very happy. It is now our preferred hotel when we stay in the CBD, and as there is the Spring Hill Free Loop bus that stops right outside the hotel, getting to the CBD is so easy. Parking is free when you stay, but the design is dreadful, however, they are aware of that make light of it!

Room Tip: Ask for higher floors
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ladyannedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 810 reviews

Reviewed 20 November 2017 via mobile

We stayed here overnight. The staff were so friendly and nothing was a problem. The view from our room was just perfect overlooking the parklands and mountains in the distance. Clean room and very comfortable bed. We got a great deal and would definitely recommend this place and cannot wait to visit again.

Stayed: November 2017, travelled as a couple
Thank Salli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel U, General Manager at Hotel Urban Brisbane, responded to this reviewResponded 21 November 2017

Dear Salli S,

Thank you for your recent stay in our hotel and for your wonderful comments.
We hope to see you soon!

Best regards.
Kumar Ellawala
General Manager
Hotel Urban Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

We have stayed here on a number of occasions and it’s always been consistent.
Clean and tidy rooms, great location to the city. The only thing that is a struggle is the car park if you have a larger vehicle, the pilons make it a little difficult to navigate.
But otherwise there is a great restaurant for convenient dining.

Stayed: December 2016, travelled with friends
Thank Carrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel U, General Manager at Hotel Urban Brisbane, responded to this reviewResponded 21 November 2017

Dear Carrie B,

Thank you for taking the time to write a review on Tripadvisor. We are pleased to hear that you had a wonderful time with us.

We hope to see you soon!

Best regards.
Kumar Ellawala
General Manager
Hotel Urban Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

Well checked in on the Saturday for 2 nights Reception perfectly helpful Room OK Car park a nightmare ti manoeuvre in because of pillar bit what really let this hotel down was 1 No milk or Coffee whitener in room
2 Half eaten pack of muffins in the fridge Housekeeping had not bothered with so how on earth they had checked the mini bar beats me
3 No Housekeeping visited the room on the Sunday

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank themarstonscooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel U, General Manager at Hotel Urban Brisbane, responded to this reviewResponded 21 November 2017

Dear themarstonscooper,

Thank you for your recent stay at Hotel Urban Brisbane. I am very sorry to hear your disappointment with some of the issues that you have encountered.
I have already addressed these issues with the managers concerned for their immediate attention and improvements.

Hope to see you soon.

Best regards.
Kumar Ellawala
General Manager
Hotel Urban Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Friendly and helpful staff, Excellent room, close to the city, nice breakfast, walking distance to some good eateries. Left my favorite hat in our room, one phone call to housekeeping the next day and they mailed it to me within the week.Will definitely stay there again.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank jimpatt2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel U, General Manager at Hotel Urban Brisbane, responded to this reviewResponded 21 November 2017

Dear jimpatt2017,

It is great to read wonderful comments from our guests. Thank you for taking the time to review our hotel and pleased to know you had an enjoyable stay.

We look forward to seeing you soon!

Best regards.
Kumar Ellawala
General Manager
Hotel Urban Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Urban Brisbane

Address: 345 Wickham Tce, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#42 Romantic Hotel in Brisbane
#44 Business Hotel in Brisbane
#46 Luxury Hotel in Brisbane
Price Range: $99 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Urban Brisbane 4.5*
Number of rooms: 179
Official Description (provided by the hotel):
Hotel Urban Brisbane. More than a hotel…Enjoy an accommodation experience with a difference. Hotel Urban Brisbane offers more than your typical hotel with more comfort, more indulgence and more inspiration. Situated close to Brisbane’s city centre, Hotel Urban Brisbane is an impressive, architecturally designed space, which features stunning views across the city skyline. A contemporary combination of modern comfort and designer chic, Hotel Urban Brisbane’s focus is on helping you kick-back and unwind in style. With ultra-comfy rooms and special perks, you’ll adore chilling-out in a striking space that will awaken your senses and leave you feeling rejuvenated.Whether you are staying with us for business or for leisure you’ll just love our rooms, designed with your comfort in mind. You’ll find numerous creature comforts including a cordless phone, comfy Slow Down Slippers, Tie Me Up Tightly Bathrobes and our fabulous Urban Snorer (the comfiest bed ever!). Plus, all our rooms have access to fresh air with their own private patio or walk-out balcony – perfect for appreciating the stunning Brisbane city skyline.Hotel Urban Brisbane will also tempt you with an awesome eatery. The Gazebo Bar & Restaurant experience is one for the foodies, offering a fusion of inner-city sophistication and innovative modern dishes. If staying in is your thing, try our lighter "In Room Dining" menu – sure to get the taste buds going! ... more   less 
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Also Known As:
Urban Hotel Brisbane
Brisbane Urban Hotel
Hotel Urban Brisbane Queensland

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