We arrived at 15:00 which is check-in time and found our room was not available. However the receptionist was apologetic and offered complimentary drinks at the bar while we waited for our room to be ready.
The cocktails were excellent served by a friendly and helpful waiter and we also ordered a couple of bowls of chips which were lovely and tasty.
Our room was ready at 15:30 and the receptionist came and found us in the bar and once again apologised.
The rooms are fairly large (we received a Diamond Club upgrade to a King Room) however the rooms are fairly dated now but clean and functional.
The hotel is located right next to two main shopping streets and is ideally located but quiet and not spoilt by the location.
The Executive Lounge was a little cold and again dated but there was a reasonable selection of food and drinks with friendly helpful staff.
The pool area is nice with a hot tub and plenty of clean towels and a shower as part of the facilities.
Checkout was painless and again efficient and friendly.
Overall a nice Hilton Hotel and a good choice for people staying in Brisbane,