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Seaside105166

Excellent customer service and an Upgrade from Carmina!

5.0 of 5 bubblesReviewed 27 Oct 2019
As it was our first stay here we were upgraded by the wonderful Carmina (Manager) to a suit that had high views of the beautiful city. The accomodation was above expectations with a coffee machine, Kevin Murphy toiletries (my favourite) and toothbrush / shaving packs and GHD straighteners upon request. A few minutes walking distance to the new Howard Smith Wharf with lots of busy bars and restaurants. A convenience store immediately downstairs.
I would definitely book here again.
Date of stay: October 2019
Room Tip: Ask for a higher floor with a view if available
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review
Responded 28 Oct 2019
Dear Seaside105166,

Thank you for choosing to stay with us at Meriton Suites on Adelaide Street. We are very pleased to hear that you enjoyed the fantastic amenities and facilities our property has to offer. Being so centrally located does offer such convenience for our guests. I am please to hear that our guest service team looked after you during your stay.

Again, thank you and we look forward to welcoming you back soon.

Regards,
Courtney M- Manager on Duty
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (5,819)
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Reviewed 26 October 2019

We had the best experience at Meriton for my birthday weekend. We got an upgrade and amazing service from day one. Shout out to Tiago at reception. He has made our stay unforgettable. Thank you Tiago. You need a pay rise. ❤️

Date of stay: October 2019
Trip type: Travelled with friends
Thank Ak0204
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 28 October 2019

Dear Ak0204,

We would like to thank you for choosing to stay with us at Meriton Suites on Adelaide Street for such a special occasion. We are very pleased to hear that our Guest service team made such a positive impression on you during your stay. We do look forward to welcoming you back during your next visit to Brisbane City.

Regards,
Courtney M- Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2019

Excellent location and central to our needs, a high level of customer service. Staff were very helpful and friendly. Able to accommodate requests without issue. Room was neat and tidy. Not to mention comfortable.

Date of stay: October 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank brule2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 26 October 2019

Dear brule2019

Thank you for choosing to stay with us and thank you for your amazing 5 star review!

I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service our staff provide at Meriton Suites Adelaide St.

Being centrally located makes everything so convenient and who can forget all of our lovely facilities.

Once again thank you for choosing to stay with us and I trust that we have the opportunity to welcome you back to the Meriton Suites Adelaide St again in the future.

Kind Regards,

Tiago Benazzi
Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2019

I stayed at the Meriton several evenings. It exceeded all expectations, hands down! The staff was friendly and accommodating, ensuring the room was satisfactory and I had all I needed for my stay. The rooms are clean & huge! I stayed in a one bedroom suite and had my own complete kitchen including all utensils, appliances, full size refrigerator and freezer, including towel and dish detergent and even a dish washer! There was a couch and dining room table, washer and dryer, all amenities and then some! In addition to a great staff and great suite, the views were incredible, especially from the Story Book Bridge view. The hotel had a pool and a gym, all was very clean and enjoyable. The location (Adelaide St, Brisbane) was perfect walking distance to any cafe/ grocery store, bus station, Queen St Mall or any trip departing nearby. Great experience!!!

Date of stay: October 2019
Trip type: Travelled with friends
Thank becka1369
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 26 October 2019

Dear becka1369

Thank you for choosing to stay with us and thank you for your amazing 5 star review!

I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service our staff provide at Meriton Suites Adelaide St.

Being centrally located makes everything so convenient and who can forget all of our lovely facilities.

Once again thank you for choosing to stay with us and I trust that we have the opportunity to welcome you back to the Meriton Suites Adelaide St again in the future.

Kind Regards,

Tiago Benazzi
Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2019

This place smelt amazing as you walk in, the staff were fantastic Tiago in particular was great helping us check in earlier, helping find a hire car service and good coffee. Our apartment was amazing and clean with great views of the city. I will definitely stay here again.

Date of stay: October 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank hannahg214
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 26 October 2019

Dear hannahg214

Thank you for choosing to stay with us and thank you for your amazing 5 star review!

I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service our staff provide at Meriton Suites Adelaide St.

Being centrally located makes everything so convenient and who can forget all of our lovely facilities.

Once again thank you for choosing to stay with us and I trust that we have the opportunity to welcome you back to the Meriton Suites Adelaide St again in the future.

Kind Regards,

Tiago Benazzi
Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019

Checked in by Shanelle, very professional and pleasant, she was very efficient with a speedy check in and providing great options nearby for dinner. Lovely rooms with a fantastic view of the river, has a nice kitchen and facilities for an apartment.

Date of stay: October 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Joel K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 26 October 2019

Dear Joel K

Thank you for choosing to stay with us and thank you for your amazing 5 star review!

I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service our staff provide at Meriton Suites Adelaide St.

Being centrally located makes everything so convenient and who can forget all of our lovely facilities.

Once again thank you for choosing to stay with us and I trust that we have the opportunity to welcome you back to the Meriton Suites Adelaide St again in the future.

Kind Regards,

Tiago Benazzi
Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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