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Flo17

Awesome, spacious and friendly

5.0 of 5 bubblesReviewed 22 Oct 2019
Shanelle was super inviting and helpful upon arrival. The apartments were really nice, spacious and clean with a stunning view of the story bridge. Really Good experience and would recommend for any traveler.
Date of stay: October 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review
Responded 22 Oct 2019
Dear florenceling

Thank you for choosing to stay with us and thank you for your amazing 5 star review!

I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service our staff provide at Meriton Suites Adelaide St.

Being centrally located makes everything so convenient and who can forget all of our lovely facilities.

Once again thank you for choosing to stay with us and I trust that we have the opportunity to welcome you back to the Meriton Suites Adelaide St again in the future.

Kind Regards,

Tiago Benazzi
Manager on Duty
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 22 October 2019 via mobile

Stayed one night in a 2 bedroom Altitude room level 66. Wished we could have stayed longer.
The apartment was very comfortable with everything you needed for a short or long stay. Idealy located between Brisbane CBD and the Fortitude Valley, both within a 10-15 min walk for restaurants, bars and nightlife. The view from our room was amazing.
The staff were friendly and very helpful, we had Shannelle for both checkin and at checkout, she made the whole process quick and easy. Even rang and checked with us that everything was ok in the room once we were in and settled. Great customer service.
Would recommend Meriton Suites Adelaide Street to everyone.

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank debrameunier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 22 October 2019

Hi debrameunier

Thank you for taking the time to write us a review, we greatly appreciate it. I am glad to hear your stay was comfortable and that we met your expectations. I am thrilled to hear you got the opportunity to stay in our suites that come with amazing views. Our staff work very hard to ensure we can meet the needs of our valued guests. It is great to hear you were able to meet Shannelle who is very passionate about providing exceptional customer service. Being centrally located make its even more convenient during your stay.

Once again, thank you for choosing to stay with us. We hope to welcome you back in the near future.

Kind Regards,
Carmina
Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2019 via mobile

Booked two rooms and requested same
floor, single beds and early check in. All requests were granted and Shannelle in particular was great with organising our large group. Highly recommend if you are attending an event in Brisbane.

Date of stay: October 2019
Trip type: Travelled with friends
Thank Rossco7733
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 21 October 2019

Hi Rossco7733,

Thank you for your review we greatly appreciate it. I am glad to hear you got the opportunity to experience the exceptional customer service from our Guest Services Team. Our team work very hard to ensure we meet the expectations of our valued guests.

Once again, thank you for choosing to stay with us. We hope to welcome you back in the near future.

Kind Regards,
Carmina F.
Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019 via mobile

Wow what an experience. Shanelle and Tiago were very helpful and I couldn't ask for better customer service. I would recommend this hotel if you ever stay in Brisbane. The rooms were very clean and very modern and we had such a great view of the city.

Date of stay: October 2019
Trip type: Travelled with family
Thank Natasha12310
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 20 October 2019

Dear Natasha12310,

Thank you for choosing to stay with us and thank you for your amazing review!
We are pleased you enjoyed our spacious suites offering stunning breathtaking views and you found our 24-hour Guest Services team friendly and helpful especially Shannelle and Tiago.
Being centrally located makes everything so convenient and who can forget all of our lovely facilities.
I am glad you enjoyed your stay with us and had the opportunity to experience all that Brisbane has to offer around the amazing Story Bridge.

Kind regards Scott M. Manager on Duty.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019

I was upgraded due to a problem in my room. The upgrade was to one of the altitude sweets and I could not have been more delighted or thrilled. The view was unrivalled to any other vantage city view point I had ever seen or been to. The staff were incredibly polite, engaging and helpful. I have booked Again for Christmas. Receptioist Shanelle was particularly kind and helpful.

Room tip: Best room with a view ever!
Date of stay: October 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank lainewendy59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 20 October 2019

Dear Iainewendy59,

Thank you so much for your feedback we really appreciate your outstanding review!
Here at Meriton Suites we aim to provide a comfortable stay for all our guests.
We're so pleased that you got to experience one of our amazing altitude suites!
I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service Shannelle and our staff provide at Meriton Suites Adelaide St.
We look forward to welcoming you back to Meriton Suites Adelaide St again at Christmas!

Kind regards Scott M. Manager on Duty.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019

Booked direct with Meriton and received best rate. Fast, efficient check-in from brilliant duty manager who even offered complimentary room upgrade. One of the best value apartments in the vicinity of the CBD and entertainment hub of Fortitude Valley...highly recommended.

Room tip: Amazing views from upper level suites. Get one if you can and don’t be shy to ask for an upgrade during quieter times.
Date of stay: October 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank 25damon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSAdelaideSt, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 19 October 2019

Dear 25damon

Thank you for choosing to stay with us and thank you for your amazing 5 star review!

I am glad that you enjoyed your stay with us and had the opportunity to experience the exceptional customer service our staff provide at Meriton Suites Adelaide St.

Being centrally located makes everything so convenient and who can forget all of our lovely facilities.

Once again thank you for choosing to stay with us and I trust that we have the opportunity to welcome you back to the Meriton Suites Adelaide St again in the future.

Kind Regards,

Tiago Benazzi
Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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