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Reviewed 21 March 2017 via mobile

On this website wifi is advertised as being free, however when we checked in we were told free wifi is only for one night stays, so we had to pay $25 for a week for wifi. This was not what we had expected. We were able to use the wifi during the day, but after 9:30pm the wifi slowed down considerably, making it impossible to use any form of internet.

We were checked into Room 2, the smallest room I have ever seen, and quickly set about opening our windows to get some air. We then realised that either we had to prop open the large window thus putting our safety and security at risk, or we had to suffocate with a tiny window that could be opened, but still needed shutting overnight as there were no security measures in place, and it faced onto a main road. There was so little air the first night it made me physically sick, and gave me a migraine. We then spent most of the time with our door open to get some air. But again this meant we had no privacy or security.

The lounge room, which online is a huge light open room was nothing like the pictures. Barely any light or air got into the room, making it a very uncomfortable place to sit. We couldn't sit anywhere in our room though as the bunk beds were so low it was impossible to sit upright in them, and we didn't want to sit on the floor!

We were able to use the kitchen, as long as we were done by 9:30, which seems very early considering there were only enough pots and pans that one couple could cook at a time. We had to wait until other people had finished using the kitchen before we were able to cook. There were signs everywhere stating that even the taps were not too be used after 9:30pm. So we were not able to get drinking water to keep ourselves hydrated overnight in the stifling room. 

The bathroom was very small, only two bathrooms for 10 rooms (20+ people?!) with only 1 shower and 1 toilet in each. A couple of times during our 5 night stay there was no toilet roll in one bathroom. There were never any towels to dry your hands on, and the cold tap in the shower was so broken it had to be pulled apart to be able to turn it on. The bath was tilted so it became a slippery slope when it was wet, and would be very unsafe for anyone with balance issues.

We ended up leaving this hostel 2 nights early, as we did not feel happy, safe, or healthy being here. It felt as though a lovely old building had been split up by people only keen on getting as much money from the place as they could, not particularly concerned about the comfort or welfare of the paying guests.

The staff seem very aggressive and money hungry. When checking in the staff member was not particularly welcoming or friendly, and brushed off our concerns about the wifi. We did not see any staff for the whole of our stay, only noticed that one of the residents appeared to be cleaning? He may have been staff, but this was not apparent if so?! We have since contacted the hostel to ask about a refund on the nights we did not use, only to be shot down and left feeling as though it was our fault that we booked badly, and we should have known better! Do not believe the extremely enhanced photographs. This building is dark and stifling!

Date of stay: March 2017
2  Thank Clord92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017

I am staying here for a month as I am going overseas and need short term accommodation. Clarey the owner has been very helpful, the placed it cleaned daily and the location is not far from the city. Plenty of on street parking. I have found it very quiet, especially at night, ask for a downstairs room if you need quiet. I will stay again when I get back!

My room is small but there are bigger ones, it is all I need.

Room tip: Ask for a downstairs room - quiet
Date of stay: February 2017
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank W3444ISamandah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2016

I absolutely loved everything about Minto! The place was quaint, the facilities were clean, and the people-- both staff and other people staying there the same time I was-- were friendly. I even got to meet the owner's dog, Bruno. There's a bus station just around the corner, a 10 minute walk to Southbank train station and a 15 minute walk to Southbank. I definitely recommend this to anyone looking for a budget accommodation while visiting Brisbane. I'll definitely be staying there again. :)

Date of stay: December 2015
Thank maiaaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2016 via mobile

My boyfriend and I stayed here for around 3 weeks in June/July whilst we were looking for work in Brisbane. We enjoyed our stay at Minto for this time. The hostel is cleaned everyday which is great, in particular for the bathrooms and kitchen. The kitchen is the best kitchen I've seen in a hostel, with everything you need, including little touches like cooking oil. To go with this the hostel has a nice lounge and balcony (with a good view across the city) area to sit and relax. The owner Clarry is very nice, he would check with us that our stay was still enjoyable throughout our time.

Date of stay: July 2016
Trip type: Travelled as a couple
Thank RC130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2016 via mobile

My friends and I stayed here last month. The staff were friendly and helpful giving us a couple of different room options as there were 3 of us. We had a lovely room which opens onto the varanda and the building is beautiful. The price was fair.

What let's it down a little is the walls are thin and you can hear everything from the other rooms. It really didnt bother us as everyone else there were respectful and quiet. The other thing that lets it down in my opinion is the number of unfriendly signs about the house and especially the kitchen. How to wash and put away dishes etc

Date of stay: March 2016
Trip type: Travelled with friends
1  Thank FussyEaterBigDrinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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