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All reviews great location mary street botanical gardens apartment was clean queen street mall close to shops full kitchen would stay again central location good size one bedroom apartment business trip brisbane city great room short stay the river south bank
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Reviewed 12 November 2018 via mobile

Stayed here for 5 nights, room was very large however was outdated. The carpet was very old and stained as well as old couches. The bed is fairly comfortable however may be a little hard for some. The kitchen and bathroom are both big, but a little dirty and dusty. The rooms walls are quite thin, therefore making it a bit noisy when others are in the hallways, but there is no street noise heard from the room (27th floor). Overall, the room was adequate for the price, as the location and staff are excellent.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank bronteh26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarielF112, Front Office Manager at Mantra on Mary, responded to this reviewResponded 13 November 2018

Hi bronteh26,

Thank you for your feedback from your recent stay with us and it is great to hear that overall your stay was pleasant and you enjoyed the great location and excellent staff.

We are working with our owners to refurbish carpets, and bedroom packages and whilst this is a slow process, we have had some great response to date. We look forward to completing more rooms as time permits.

Thank you again and we hope to welcome you back again soon.

Kind regards
Matthew Knight
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018

Staff were friendly and efficient and I was allotted a room in accordance with my preferences. Room was clean and well presented. Hotel is centrally located with great access to the cities attractions and restaurants.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Quest23498720791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarielF112, Front Office Manager at Mantra on Mary, responded to this reviewResponded 13 November 2018

Hi Quest23498720791,

Thank you for your feedback and great to hear you enjoyed your stay with us and we were able to fulfill all your needs.

Thank you again and we hope to welcome you back again soon.

Kind regards
Matthew Knight
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2018

We asked for separate bedding but had to ask again when we arrived and rearranged the space to accommodate an extra bed, no mugs or working hairdryer.A simple phone call fixed all of the above, but it's basic hospitality.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarielF112, Front Office Manager at Mantra on Mary, responded to this reviewResponded 12 November 2018

Hi Julie,

Thank you for your feedback from your recent stay with us though I am sorry to hear you were disappointed in your stay. I'm glad to hear the issues were resolved as soon as reported however will look into why the bedding was not correct at the time of your arrival.

Thank you again and we hope to welcome you back soon.

Kind regards
Matthew Knight
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2018

Staff were very helpful and friendly . the sweet was large and a great view. however not much furniture in the room sunken lounge ,dirty carpet,limited cutlery all very dated .and the bath shower very dangerous hard to get in and out ,bed was OK having said all that we all had a great time. and the location was great AND YES we will stay with you again soon the price was great. will get another unit next time thank you all Merv & Jan COUSINS

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paradise39105505890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarielF112, Front Office Manager at Mantra on Mary, responded to this reviewResponded 12 November 2018

Hi Paradise39105505890,

Thank you for your review from your recent stay with us and glad to hear you had a great time and will be back again soon. We are currently working on refurbishing our units with the owners and have started some already. We look forward to continuing to update the apartment's, replacing carpets and bedding etc over the coming months.

Thank you again and we look forward to welcoming you back again soon

Kind regards
Matthew Knight
General Manager

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Reviewed 10 November 2018

Overall good quality apartments in the inner city. Ours was on the 5th floor with balcony but view was limited to other buildings. Renovations occuring on 3rd floor with daytime noise. Easy access to central business area and shopping.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jet14612847727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarielF112, Front Office Manager at Mantra on Mary, responded to this reviewResponded 12 November 2018

Hi Jet 4612847727,

Thank you for your feedback from your recent stay with us and great to hear you enjoyed your stay.

Yes we are currently renovating the common area bathrooms on level 3 for resident and guests enjoyment and hope to have this complete in the coming few weeks.


Thank you again and we hope to welcome you back soon.

Kind regards
Matthew Knight
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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