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AU$133
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Reviewed 5 November 2023

Made a great choice coming here. I booked probably back in January for this stay late October, and with it not being peak tourism season or school holidays got a great price for a one bedroom apartment with sea views, balcony, and daily breakfast included. There were a heat (cold!) pumps in the bedroom and living area to keep us cool. So good.

I think the location was great, it's not right next to anything of note but it's not far from a lot of stuff, e.g. waterfront, information centre and bus interchange, Mitchell St area and supermarkets, and the southwest strip of parkland that's great to see sunsets from.

Handy tip - closest bottle store is on the side of The Cavenagh Hotel, in a little unnamed lane/driveway between Cavenagh St and Litchfield St. The Litchfield St end is opposite Tim's Surf & Turf, a place you wouldn't normally stumble across and would have checked out if I was staying longer.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank glennomeister
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terence Lee, General Manager at Mantra Pandanas Darwin, responded to this reviewResponded 25 November 2023

Dear Glennomeister,

We are delighted that you enjoyed your stay and our convenient location. Thank you for your review and we look forward to your next visit.

Sincerely,

Terence

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Reviewed 31 October 2023 via mobile

Well appointed room, helpful staff. Shame the pool is still not ready as I read on booking.com the renovation was to finish in July but on arrival I was told it’s not ready until December.
Air con need replace as well not keeping up with Darwin wet season conditions

Date of stay: October 2023
Trip type: Travelled with family
Thank jaxc0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terence Lee, General Manager at Mantra Pandanas Darwin, responded to this reviewResponded 25 November 2023

Dear jaxc0,

Thank you for your review.

We are glad that you enjoyed your stay. However, we apologise that the pool was not available and unfortunately, we have now been advised by the contractor that the works will take longer to complete for several reasons.

We look forward to welcoming you again soon.

Sincerely,

Terence

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Reviewed 6 October 2023

Was very happy with our overnight weekend stay. The location was very convenient, only a few steps to restaurants and clubs. The room was nice and clean with provisions of toiletries and coffee making facility. The request of an ocean view and late check out was promptly granted, thank you. Check in and check out was fast and efficient. Aircon was little noisy for a quiet night sleep but overall, we had a good stay.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Kurt B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terence Lee, General Manager at Mantra Pandanas Darwin, responded to this reviewResponded 28 October 2023

Dear 909kurtb,

We very much appreciate your comments regarding your recent stay. It’s always a pleasure to receive positive feedback and we will share your comments with our team.
We hope to welcome you again soon.

Sincerely,

Terence

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Reviewed 2 October 2023

Six night stay in a one bedroom apartment. The location is great and the view was good. We had a lovely week. As for the hotel - a mixed bag:

I agree with other comments here that communication at/before booking was not great. I didn’t realise the pool was out of action or that there was no daily housekeeping service. For $300/night I expect housekeeping - I had come from a competitor’s apartment hotel in Darwin for work and daily housekeeping was no problem there so when staff said it’s “since covid” it was a feeble excuse. I will say that staff were generally very helpful with requests. As for the pool, we took advantage of free passes to the wave pool and that was awesome and made up for the lack of hotel pool.

The room was fine - a good size, excellent shower. We could hear plumbing during the night from other rooms but not too bad. We enjoyed our time.

One thing I will say - why do so few hotels seem to be have actual double beds? It’s always two singles pushed together!

Overall, I had a great week and enjoyed the stay but not sure it was worth the price.

Room tip: Don’t expect perfection and you’ll have a great time
Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Greg D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terence Lee, General Manager at Mantra Pandanas Darwin, responded to this reviewResponded 28 October 2023

Dear gregdA3871RX,

Thank you for your review. We are glad that you enjoyed most of your stay with us.
However, we deeply apologise for the miscommunication about the housekeeping service - the accommodation packages that we have do not include daily housekeeping and this is not because of covid or since covid. In fact, this has been in place about two years before covid. I will personally speak to each team member to ensure that they are communicating the proper information to our guests. Though we do not offer a daily housekeeping service, our team would gladly top up amenities, refresh towels and remove rubbish upon request.

We hope to welcome you again in future.

Sincerely,

Terence

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Reviewed 18 September 2023

As a Platinum member staying in several Accor Hotels as well as other brands around the world, this hotel stands out because of its excellent customer service. The hotel is also clean, comfortable and at a convenient location.
Special shout out to Renu, who goes above and beyond to make your stay very pleasant. Will be returning soon. Thank you.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Peggy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terence Lee, General Manager at Mantra Pandanas Darwin, responded to this reviewResponded 24 September 2023

Dear peggyb869,

We greatly appreciate your feedback and are pleased that you enjoyed your stay with us. Your kind words towards Renu is a valuable recognition to her commitment in always doing her best to delight our guests and we will be sharing this with our team.

We look forward to welcoming you again soon.

Sincerely,

Terence

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