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All reviews bedroom apartment bottle shop mitchell street kitchen facilities great apartments restaurant downstairs washer and dryer good size down stairs reception staff air conditioning an easy walk accommodation laundry coles territory harbour
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Reviewed 10 June 2023

We’ve been coming to the Territory every year since 2011 and generally stay at a Halikos hotel. This year we’ve come back to the H on Mitchell. Great apartments and excellent staff. We cannot speak more highly of the cleaning and maintenance staff. Extremely helpful and efficient. As an older couple who come up for an extended stay in the warmth we hope to continue doing so as long as possible. Great spot, an easy 8 minute walk to the shops and very close to a lot of attractions. Highly recommend this hotel.

Room tip: Very nice little gym which I use daily. The pool looks very inviting and gets a lot of use by travellers.
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank joycW5785OQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean DeSouza, General Manager at H on Mitchell Hotel, responded to this reviewResponded 18 October 2023

Dear joycW5785OQ,

We're absolutely delighted to welcome you back to the H on Mitchell, and we're thrilled to hear that you had another fantastic stay with us. Your loyalty over the years means the world to us, and we truly appreciate your kind words and enthusiastic endorsement.

Our team takes immense pride in providing our guests with top-notch service, and we're thrilled to know that you found our staff to be excellent, especially our cleaning and maintenance teams. Their dedication to maintaining the highest standards of cleanliness and efficiency is truly commendable.

It's wonderful to hear that our location continues to suit your needs, offering easy access to shops and a host of attractions. We understand how important it is to have a convenient and enjoyable stay.

We're delighted that you've chosen us as your home away from home. We look forward to the pleasure of hosting you for many more years to come, like a boomerang that keeps coming back.

Thank you for your continued support and for recommending our hotel. Should you need any assistance or have any special requests in the future, please do not hesitate to reach out to us. We eagerly await your next visit!

Warm regards,

Sean DeSouza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2023 via mobile

very friendly and helpful front desk staff fitted us in for an early extra night due to leaving our awful Litchfield Accommodation early, gave us a 2bed apartment for the night then our studio for next 2 nights. nice amenities but carpets need a clean comfy beds

Room tip: has paid parking, bar and restaurant downstairs, close to everything, easy to walk up to shops and to waterfront, pool and gym, nice sunset
Date of stay: May 2023
Trip type: Travelled as a couple
Thank Kathy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean DeSouza, General Manager at H on Mitchell Hotel, responded to this reviewResponded 18 October 2023

Dear Kathy P,

Thank you for sharing your recent experience with us, and we greatly appreciate your feedback. We are pleased to learn that you found our front desk staff to be friendly and helpful in accommodating your needs during your stay.

We understand that sometimes travel plans can change unexpectedly, and we are glad that we could assist you with an early check-in and provide a comfortable two-bedroom apartment for your extra night. We aim to ensure our guests have a seamless and enjoyable experience, and your positive remarks are a testament to our commitment.

Your comments about the amenities and the comfort of our beds are duly noted. We continuously strive to maintain a high standard, and your feedback helps us to improve. Rest assured, we will take your feedback about the carpets into account for future improvements.

We hope that despite this, you had a pleasant stay with us overall. Your feedback is valuable to us, and we look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like during your next visit, please don't hesitate to let us know.

Thank you for choosing our hotel, and we hope to host you again soon.

Warm regards,

Sean DeSouza
General Manager

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Reviewed 25 February 2023 via mobile

Extremely Comfortable, especially the roomy 1 bedroom appartments offering washer and dryer. Centrally located in the main drag in the city, with the restaurant and sports bar downstairs, it has everything. Staff are friendly and very efficient.

Date of stay: February 2023
Trip type: Travelled on business
Thank Tony W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean DeSouza, General Manager at H on Mitchell Hotel, responded to this reviewResponded 18 October 2023

Dear Tony W,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a "Very Good" experience during your stay at our hotel.

It's wonderful to know that you found our one-bedroom apartments to be extremely comfortable and appreciated the convenience of having a washer and dryer at your disposal. We understand the importance of such amenities when traveling, and we're pleased they met your needs.

Our central location is indeed one of our highlights, making it easy for our guests to explore the city's main attractions and enjoy the restaurant and sports bar on-site. We aim to provide a one-stop experience for our guests, and your positive comments affirm our efforts.

Our staff takes pride in offering friendly and efficient service, and we're delighted that you found them to be just that. Your kind words are a great motivation for us to continue delivering exceptional guest experiences.

We look forward to hosting you again in the future, and if there's anything specific you'd like during your next visit, please do not hesitate to let us know.

Thank you for choosing our hotel, and we can't wait to welcome you back soon.

Warm regards,

Sean DeSouza
General Manager

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Reviewed 27 October 2022

We are a family of 4 with 2 teenage daughters and stayed here for mid term break in August, weather was perfect not humid at all.
The hotel is in a great location central to everything.
Loved the study nook for charging all the devices and keeping them away overnight !
Kitchen facilities were good.
Had a little time by the pool it was mostly shaded in the afternoon the 13 year old said it was cold.
Bottle shop right outside the front door, Coles and Woolies a short walk.
Made use of the Neuron scooters to get around go for a package for the best deal.
Sheltered balcony was great and I managed to watch my ipad out there having peace and quiet from the family.
Shame the 2 bedroom apts cant be configured with twin beds in 2nd bedroom.
Can recommend the Thai massage place next door.

Room tip: high floor is good
Date of stay: August 2022
    • Rooms
    • Cleanliness
    • Service
Thank annwoodward
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dustin Kochen, Marketing at H on Mitchell Hotel, responded to this reviewResponded 30 October 2022

Hi annwoodward,

Thank you for the fantastic review of our hotel, great to hear that you enjoyed the mid term break with your family! We are pleased that you valued our location, pool, and the room amenities (including kitchen facilities study desk and balcony). We look forward to welcoming you back again soon!

Warm Regards, H on Mitchell.

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Reviewed 25 October 2022

After booking the H on Mitchell I nearly cancelled because of all the bad reviews. I only have praise for this hotel, everything was clean and well maintained, the staff were friendly and the meals good.

We had a twin one-bedroom apartment, it was well equipped, spacious and had lovely views over Darwin and Fanny Bay. I particularly liked the spacious balcony. There was a notice saying our room would be serviced every 3rd day, but it was actually done daily and everything was replenished, our housekeeper did an amazing job.

The bar and restaurant are decorated nicely and are frequented by both tourists and locals. Service is casual, you order at the counter and get buzzed when it is ready. We had dinner and breakfast inhouse on a number of occasions and the food was good.

The hotel is well located on Mitchell Street and within a 15-minute walk of many attractions. Carparking was provided at a reasonable fee and the bays were very spacious.

I highly recommend the H on Mitchell (maybe management has lifted its game after seeing the bad reviews), but honestly, I couldn't fault it.

Date of stay: October 2022
    • Sleep Quality
    • Rooms
    • Service
Thank cityhotelsightseeing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dustin Kochen, Marketing at H on Mitchell Hotel, responded to this reviewResponded 30 October 2022

Dear cityhotelsightseeing,

Thank you for the wonderful review of our hotel, we are glad that you enjoyed your stay! It's great to hear that you enjoyed your apartment with the balcony and lovely views, and we are pleased to hear that you enjoyed our location and the hotel amenities. We look forward to welcoming you back.

Thanks again, H on Mitchell.

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