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AU$186
Fully refundable before Wed, 28 Feb
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AU$140
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Reviews (195)
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Reviewed 8 June 2021 via mobile

We paid a lot for what was supposed to be a special treat . Thinking we might get so little extras . You get none.

Firstly the room we had there was no views only rooftops, no balcony and almost no furniture .

The bathroom was as big as the bedroom, which is crazy .This is because it’s a disabled bathroom , why is that? We are not disabled . Complete with rusty shower seat . Zero storage anywhere in the bathroom and a light above the mirror with no switch to turn it on . So you couldn’t see when getting ready .

The bed had no bedside lights , not even one bottle of water or a packet of biscuits - and only 2 towels .

And when you try to go to the pool there are never ever enough chairs - 6 banana lounges , and maybe 4 hard plastic chairs and one tiny table . I feel sorry for the staff that try hard . But this place has been built and is run on the cheap .

Save your money and stay somewhere else .

Room tip: Ask for a non disabled bathroom ( if they exist )
Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank WOJD64
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manish Sharma, Guest Services / Front Office at H on Mitchell Hotel, responded to this reviewResponded 16 July 2021

Dear WOJD64,

Thank you for taking the time to share your feedback on regarding your experience at H on Mitchell. It is through such feedback that we can isolate issues and areas in need of attention.

I sincerely apologize for the frustration this incident have caused you. I would certainly like to take this opportunity to redeem ourselves and to demonstrate that your last stay was nowhere near the normal experience that you should have been able to expect from the Hotel.

Should your future travel bring you back to Darwin, we would like to offer you our personal assistance to ensure you have a problem free stay with a remarkable experience.

Kind regards,
Manish Sharma
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2021 via mobile

We stayed for just over a week in May.
Positives - large space with all appliances needed in a kitchen. Spacious balcony and large television in the bedroom. Great location on Mitchell street.
Cons- slight mouldy smell in the corridor and can be stuffy in the rooms even with the aircon on.
We asked for a room refresh early morning and staff didn’t come until 3pm after we had to ask a second time when we had already returned to the hotel.
The bed is super hard with only a sheet instead of a fittest sheet which seemed cheap and annoying. Pillows are terrible.
Staff at front counter needs improving with customer service.

It was a comfortable stay and we enjoyed ourself but for the price there needs to be some improvements.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank LaurenTomo1994
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manish Sharma, Guest Services / Front Office at H on Mitchell Hotel, responded to this reviewResponded 16 July 2021

Dear Lauren2.

Thank you for taking the time to share your current stay experience with us.
We are glad to hear that you liked our room size to be reasonable and appreciate your comment regarding prompt delivery services carried out by the hotel team.

I am very sorry to learn that the quality of service provided by our team did not quite meet your expectations. Please rest assured that your comment have been shared with the team to ensure problems of this nature do not occur in the future.
We hope to welcome you back at H on Mitchell in future

Kind regards,
Manish Sharma
Front Office Manager

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Reviewed 23 April 2021 via mobile

Absolute please - rooms were clean, and cleaned when we left. Coffee shop in the main office gave me my coffee fix, great views of the Harbor and City. Close to everything in the cit. won’t stay anywhere else in future

Date of stay: April 2021
Trip type: Travelled on business
Thank 570caseyb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manish Sharma, Guest Services / Front Office at H on Mitchell Hotel, responded to this reviewResponded 16 July 2021

Dear 570caseyb,

Thank you for taking the time to provide us with such valuable feedback following your stay H on Mitchell. I am thrilled to hear that you had a memorable experience with us and rest assured that your comments will be passed on to all the hotel staff.

We look forward to welcoming you back to the hotel in the near future.

Kind regards,
Manish Sharma
Front Office Manager

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Reviewed 2 April 2021 via mobile

Just average, would be a stretch to give 4 stars. Slow wifi (4Mbps download at 10pm). Smelly airconditioning. Kitchen with almost no dishes. Just instant coffee (no pods for example). Very basic.

Good for one night only

Date of stay: April 2021
Trip type: Travelled with family
2  Thank vmstajic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2021 via mobile

So They charged me $405 for new years eve and $186 for new years. No room service. Couldn't supply a frying pan had to call up twice before the said they didn'thave one. The cleaners entered my room an 1.5 hrs early before checkout My room key expired a day early so had to go to reception to activate it. Wasn't empressed

Date of stay: December 2020
Trip type: Travelled as a couple
Thank foodexplorer2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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