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ashandmarg
Perth

Knock down and start again

1.0 of 5 bubblesReviewed 17 May 2022
Old,Uncared for, Old rooms, no room service. no cleaning we stayed a week. They seem to include themselves with the hotel next door but hotel says they are not connected in any way, also same with Celebration. Cannot have drinks around pool area unless you buy them from the hotel (but they are not connected?) Frontier Hotels need to downgrade the advertising of the hotel, totally different to what they advertise. Staff good but cannot seem to grasp what we were talking about. Pictures must have been taken on a real good day. $1,000 a week must be better places to stay will be a little bit more careful in future. The laundry filthy, old linen on floor, papers dust from driers I DID NOT BELIEVE PEOPLE COULD WORK IN THESE CONDITIONS FILTHY. GYM A SMALL ROOM LOCKED OFF TO SIDE OF PASSAGE. DIRTY OLD MICROWAVE ONLY AVAILABLE DOWN CORRIDOR. Fridge not defrosted for ? months cannot keep drinks cold. 2 teaspoons only cultery, no top up of toiltries,milk,tea,coffee, on the + side bed quite comfy, air cond okay but you cannot adjust it. You can have room cleaned but must pay extra. No reception after 9pm I think. Car park wherever you can at your own risk. Noticed leaves in pool (lots) not cleaned for 4 days finally cleaned when they had there so called pool party (b00m b00m music for 5 hours drove us crazy. Meals at hotel next door good value looking forward to roast on final day but cook decided to take time off would have been nice to have been told but they only told us as 7.00 when we sat down to order, we had to catch a cab back into town to get dinner. Everything seems to be tagged with the old slap hazard attitude which does surprise me with post Covid things are still getting back to how it used to be (maybe this has always been the same way). Be aware not all is as it seems and the Frontier Hotel picture tell a million stories but not always true stories. I find some of the overall rating of these places to be very suspicious when so many reviews borderline the negative. Last but not least GET SOME BLASTED LIGHT INTO YOUR ROOMS TWO PATHETIC LITTLE 1900 LAMPS DO NOT PROVIDE ENOUGH LIGHT TO SEE THE OTHER SIDE OF THE ROOM REALL. Would i stay there again No. This could be a good thriving business i feel they may be running it down to sell off.
Date of stay: May 2022
Room Tip: It all depends on what you would call a good room.
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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All reviews pub attached ve stayed here decent size pool area is easy walk upgrades
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24 - 29 of 189 reviews
Reviewed 2 January 2022 via mobile

For the price you pay Vs. What you get is brilliant. I only stayed for two night so didn’t require house keeping. But the pool is really nice and shaded, the gym for a hotel is pretty good/ slightly basic. Rooms were large and staff very pleasant and friendly. I would stay again.

Date of stay: January 2022
Trip type: Travelled solo
Thank Zee1606
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2021

Wish there was an option for no stars.
checked in and immediately the room smelt like cigarette. Towels had marks on them and there was a cockroach in the shower. I checked out about an hour later.

On staff member was quite rude. But the rest were nice.

Date of stay: August 2021
Trip type: Travelled solo
2  Thank FoodAndTravel11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2021 via mobile

Absolutely filthy hotel with a stench that reminds me of dead animals the management must take responsibility for this dive it is an absolute joke.Travellers do not get sucked in by the pictures on the website as they must be phot shopped .The tourism board should close this deniquity down.

Date of stay: May 2021
Trip type: Travelled as a couple
2  Thank H6188BNcraigr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 August 2021 via mobile

I’m not sure what makes it 3.5*, but they got this very wrong. Rooms dated, water damaged, noisy (3rd floor pool facing) great water pressure was a plus though, & linen was clean. Rooms not maintained once in 7 days, no spare toilet rolls, or rubbish removal. Daily in-house arguments between restaurant & accomodation regards availability of meals. (Work it out between yourselves in-house - one night dinner is on a plate, the next its in a takeaway box with no cutlery provided) One working washing machine in guest laundry. If I was paying I would change hotels rather than spend another week here.

Date of stay: August 2021
Trip type: Travelled on business
2  Thank lilmissbj1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2021 via mobile

Hotel was clean staff friendly restaurant wasn’t open at all and pub next door not much choice for dinner has to go into Darwin for breakfast or dinner was about $10 one way in Uber , bed was only changed once in a 10 day stay had to ask for tea coffee ect as never refilled also clean towels was a bit disappointed in the hotel

Room tip: About a 15 to 20 minute walk into Darwin if you have no transport
Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank JeanetteK369
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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