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Steph H

Not even 1 star

1.0 of 5 bubblesReviewed 4 weeks ago
The Hotel accommodation is dated and the carpets are stained. . You can hear everything in the adjoining rooms- I felt like the man in the next room with a shocking cough was in my room. We could hear all their conversations-it was ridiculous. I was just thankful they sounded like an elderly couple and not newly in love!!! I would advise you to not stay here if you want to sleep. The pools are the only positive.
Date of stay: June 2024
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (1,111)
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9 - 14 of 1,111 reviews
Reviewed 5 June 2024

The only thing that let the resort down was the cleaning staff, and I know they were under the pump but it showed. Having both pools was great and at no time did the place feel overcrowded. The staff were helpful and courteous and the food enjoyable.

Room tip: You are very close to town and the Parap markets so hire a bike and after/before the markets ride to East point along the ocean
Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank guzunda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2024

Wonderful staff always happy to help, Beautiful location with great ocean views looking out to Fanny bay. 2 amazing pools the lagoon having a swim up bar, the Infinity is great to watch the sunsets which were spectacular. Everywhere was clean and the gardens were tropical. You can get the number 4 bus to Darwin just outside the resort buses are regular and just a couple of dollars. Cullen bay is a short walk and we’ll worth going to it’s a beautiful marina with lots of fish in the water. Mindil markets are literally next door and also we’ll worth a visit. Of the resort restaurants we loved the Dragon Chinese restaurant the food was outstanding. We will be back!

Date of stay: May 2024
Trip type: Travelled as a couple
Thank jancallan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2024 via mobile

Lovely location with tired and dated accommodation .

We loved the view from our room, and I loved the proximity to Bass in the Grass.

The TV in our room was faulty the picture faded to a black patch in the LH corner, it wasn’t replaced during our 5 night stay.

There was no sound on the F1 channel which for us was worse than not having the channel at all. The apparent reason for this was our room didn’t actually have Foxtel which I think is either strange or a massive mistake on the Resort’s behalf as the rooms aren’t cheap.

All in all the room entertainment and room service options were limited no doubt as the Resort wants you out of your room on the Casino gaming floor or associated restaurant.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank FinChapman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2024 via mobile

THE ONLY place to stay in Darwin, NT, is here.

This is our second visit; resort has been upgraded in parts; impressed by ongoing work to improve the guest experience even further.

Wonderful amenities, hospitable staff, and views to remember for life.

Room tip: Pool area is usually quiet all morning. Easy to choose your favorite lounger. But becomes busy from midday.
Date of stay: May 2024
Trip type: Travelled as a couple
Thank C9462DWjasonh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2024 via mobile

The high-ish rating isn’t necessarily saying that we would recommend the hotel, but there was nothing ‘wrong’ with it if you aren’t choosy about décor. Rather, it was just that the section we stayed in very much shows its ‘era’ and age. We would have stayed in a resort room rather than a hotel room had we had the option, but unfortunately the lagoon pool was under maintenance during our stay so the resort rooms were not bookable. Let’s hope we can stay in the resort section in future. That said, the one-bedroom ocean view suite in the hotel section was pretty good value for the large amount of space you get but we did feel like we’d been transported back to a 1980s business hotel. Clean, but dated. The view from the balcony was great, the bed was very comfy, the inclusion of a coffee machine was good, the receptionist was very welcoming and the delivery of an icebucket was swift! So, other than our personal dislike for the dated décor, as I say, there was nothing particularly ‘wrong’. Well, I suppose we did find one thing wrong; at least VERY annoying anyway: we left some belongings in the shower and they were discarded by housekeeping. We rang well within 24 hours of leaving, as soon as we realised, and we were told no items had been logged as found in the room, which of course is not true! We respect the fact that the hotel might discard items after a period of time but not that quickly. Also, just because the items were not, say, clothing or jewellery or mobile phones etc, we don’t think it is the hotel’s right to decide what can be tossed or considered rubbish and what should be held. The products we accidentally left behind were very specific to us and had value and have taken time to replace, so it was extremely frustrating. Also, the absurdly long-winded phone call to get to speak to anyone about the issue, after circulating around through many ‘departments’, only exacerbated the annoyance.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank LisaMDL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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