We were cautious due to previous poor reviews but had little choice as everything else was booked out for our dates, however we were glad we stayed here. (BTW if its changed its name it hasnt translated to the signage yet - still has Poinciana in large letters on building). Great things about this hotel:
1. Location - the quieter end of Mitchell street, still near to centre but away from frenetic nightclub scene. Coles on Mitchell Street and Woollies on Smith Street both within 5 min walk. Esplanade, Waterfront, Deckchair Cinema, mall etc, all within walking distance.
2. Value - the building and rooms are dated but the sheets were clean, beds comfy and shower hot. Airconditioning and TV worked well. Also has swimming pool and BBQ. Really good value for city location.
3. Triple rooms - I was travelling with my two adult daughters. Good (and unusual) to get 3 proper beds in one room.
4. Friendly service - there were a couple of hitches such as insufficient towels and cups but these were rectified very quickly and cheerfully. Very helpful with any requests.
(And love your beautiful dog at reception)