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AU$161
Fully refundable before Fri, 7 June
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Janelle W

Horendous

Review of Darwin Resort
1.0 of 5 bubblesReviewed 30 July 2022
Don't be fooled by pics this place is a dump. Cockroaches, dirty towels , very old, milk curdled in dirty fridge. Blankets with cigarette burn holes. TV didn't work, noisy ac. There is nothing at this place that isn't terrible.
Date of stay: July 2022
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Reviewed 28 June 2022 via mobile

By far the worst hotel I've ever stayed at in my life. The room looked worse than a prison cell and it was dirtier than a dungeon.
If you booked this hotel, run away now.
Few things:
The TV was connected to a hole in the wall. Therefore there was no signal at all
The remote control not working
The tap on the basin going in circles, it was loose. I needed to hold it with one hand and open it with the other.
The Bar fridge unplugged so the melted ice was all over the floor
Disgusting feral windows
The aircon also leaked water everywhere
The shower still had a soap bar used by previous customers
There was no phone to call reception. I needed to walk there every time.
And all staff gone by 5pm.

Date of stay: June 2022
Trip type: Travelled solo
1  Thank Alejandro C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Ting, General Manager at Darwin Resort, responded to this reviewResponded 30 June 2022

Thank you for your recent review.
We appreciate your feedback, the resort offers a variety of room types to provide our guests options. We do provide an after hours phone number for our guests to call for emergency assistance.
We do hope you enjoyed your visit to Darwin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2022 via mobile

Their website reads as though there are plenty of quality value-for-money facilities available for our comfort. The reality is the opposite to what they openly promote. NO gym, NO cafe or meals, NO clean camp kitchen, NO attentive management, NO timely linen change, (unless you complain about lack of service). We and other patrons we spoke to while there found the accommodation to be absolutely filthy and mostly badly run down. Simple things like unkept gardens and grounds, and the gas bottle missing off the outdoor patrons’ BBQ added to the disgraceful experience which is nothing like what they openly promote on their website, etc. Give this place a miss!

Date of stay: June 2022
Trip type: Travelled as a couple
Thank rdscoleman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Ting, General Manager at Darwin Resort, responded to this reviewResponded 28 June 2022

Thank you for your recent review of Darwin Resort.
the property offers a variety of room types to suit all budgets.
We do hope you enjoyed your visit to the Top End.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2022

Not sure what the motel rooms are like but I stayed in the cabin and it was lovely and clean and we'll catered for I had the most wonderful welcome at reception from Jason who took my luggage to the cabin on the golf buggy for me this place is pet friendly and buy that it is truly pet friendly my dog was made to feel very welcome also I thoroughly recommend a cabin.
Beautiful clean slatwarer pool.

Date of stay: May 2022
Trip type: Travelled solo
1  Thank Kerry S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Ting, General Manager at Darwin Resort, responded to this reviewResponded 28 June 2022

Hi Kerry
Thank you for your recent review of Darwin Resort. It was a pleasure having you both here at the property and hope all went well as you headed South.
Take care and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2022

It was awful. Do not recommend it. READ THE REVIEW BEFORE YOU BOOK.
The "resort" was nothing like it was advertised. We had no fire alarm, a glass of rum found in the fridge, freezer smelt, jam on the fridge handle, the floor looked like it had never been cleaned, no doona cover as advertised (as per photos attached) fan was not operatable, hair in the cloth to wash the dishes, walls had paint peelings and holes in the wall. Only had one towel for the 6 nights we were there and every time we went to the reception no one was there. Only 4 of the facilities were in our room. When we told the reception, he did not care and went to charge us again. see photos for more information.

Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank U5296SObriannap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Ting, General Manager at Darwin Resort, responded to this reviewResponded 28 June 2022

Thank you for your recent review of Darwin resort.
We do appreciate your review and the time taken to post it. We do hope you did enjoy your visit to Darwin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2021

I booked a room direct off their website and what they advertise on there was nothing like what I received. As you can see by the attached Pics the room did not have hot water, the bathroom was filthy and the aircon filter was blocked causing the aircon to not work and as I was on the western side of the complex it took forever to cool down even when I had removed the filter.

Please note I did email the motel direct about my concerns but received no feedback and had to follow up with them to be told that because I stayed in there they could do nothing.

Room tip: Don't stay here.
Date of stay: September 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
2  Thank U5343FRmattheww
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Ting, General Manager at Darwin Resort, responded to this reviewResponded 28 June 2022

Thank you for your recent review of Darwin Resort.
We appreciate your feedback, the resort offers a variety of room types for different budgets.
We do hope you enjoyed your visit to the Top End.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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