We had 2 rooms -our son and daughter in law with 2 children visiting from Texas and ours the grandparents. It was perfect . So close to good restaurants and all the water activities. Perfect for kids. Playground a bonus .

I was looking forward to our stay in Darwin, particularly at the Waterfront, as I was keen to have my family experience the best that beautiful city has to offer. We had booked a queen room and a twin room but on arrival (around 9.30pm) it was 2 queen rooms which was just not going to work. I enquired at reception, complete with confirmation that a twin had been requested only to be met with rude staff and a manager who wanted to play the 'blame game' insisting that they had not received the notification from the booking agent. That may well be the case but that is between the booking agency and the hotel, not us. They did offer to install a rollaway bed but hey, would you put your frail 86 year old in one? As it happens, another party travelling separately from us had the same issue - something that needs to be sorted between the hotel and booking agencies. We didn't even receive an apology....

I'm not a fussy traveller but the hotel needs to inspect the cleanliness. We stayed in room 337 and the shower was pretty disgraceful. Clearly when the rooms are done, the cleaner does the main part of the shower but not behind the shower door as there was dirt and hair (ewwww) that you don't see until you're in the shower with the door closed. Unacceptable and certainly not what you expect when you pay upwards of $400 per night.

The breakfast venue, Verve, is ordinary. Parking was fine although accessing the carpark via the hotel is quite convoluted.