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G3542SFkarenl
Singapore

Room

3.0 of 5 bubblesReviewed 7 May 2024
The place quite run down as there web found in room. The bed and pillows are comfortable. Bathroom shower/hair dispenser not refill when requested.
Date of stay: May 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Ockleston, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this review
Responded 8 May 2024
Dear G3542SFkarenl,

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Adina Apartment Hotel Darwin Waterfront did not meet your expectations. We apologize for any inconvenience caused by the presence of webs in your room and the issue with the bathroom amenities not being refilled when requested.

Your comments are valuable to us, and we will address these issues with our housekeeping team to ensure a better experience for our guests in the future. If there's anything else you'd like to share or if you have any further feedback, please feel free to let us know.

We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Warm regards,

Lakshey Sehgal
Relief Assistant Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,155)
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Traveller rating
837
771
334
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64
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All reviews wave pool great location darwin waterfront curve restaurant easy access restaurants and bars would stay again water front good size vibe hotel wet season a great place to stay air conditioning buffet breakfast top end apartment wharf
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29 - 34 of 2,155 reviews
Reviewed 28 April 2024

Would highly recommend Adina Apartment Hotel Darwin Waterfront for you next stay. The location and views were spectacular.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Passport772437
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Ockleston, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 9 May 2024

Dear Passport772437,

Thank you for your wonderful review! We're thrilled to hear that you had a great stay at Adina Apartment Hotel Darwin Waterfront and that you would highly recommend us for future stays. It's fantastic to hear that you found our location and views to be spectacular.

We truly appreciate your recommendation and hope to welcome you back to Adina Apartment Hotel Darwin Waterfront in the future. If there's anything else you'd like to share or if you have any suggestions for improvement, please don't hesitate to let us know.

Warm regards,

Lakshey Sehgal
Relief Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2024

Nice apartment hotel
Clean
Friendly staff
Great buffet breakfast
Restaurant reasonably priced and food is fresh and delicious.
However mattress was too soft and parties outdoors can be too noisy late at night.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lsl424
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Ockleston, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 9 May 2024

Dear lsl424,

Thank you for sharing your feedback with us. We're delighted to hear that you had a pleasant stay at Adina Apartment Hotel Darwin Waterfront and that you found our hotel to be nice and clean. It's great to hear that you enjoyed our friendly staff and found our buffet breakfast to be great.

We appreciate your feedback regarding the mattress and noise from outdoor parties. We will take your comments into consideration as we strive to improve our guests' experiences.

We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know.

Warm regards,

Lakshey Sehgal
Relief Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2024

Very nice hotel and close to the waterfront. Staffs were helpful and responded to your needs promptly.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank locthang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Ockleston, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 9 May 2024

Dear Locthang,

Thank you for taking the time to leave a review. We're thrilled to hear that you had a pleasant stay at Adina Apartment Hotel Darwin Waterfront and that you found our location near the waterfront to be convenient. It's great to hear that our staff were helpful and responsive to your needs.

We truly appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know.

Warm regards,

Lakshey Sehgal
Relief Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2024 via mobile

The staff at the hotel were very helpful especially when we first arrived when our allocated rooms air conditioning was faulty. Quick and efficient response with a new upgraded room..perfect! Location at teh waterfront is excellent and so much choice of bars and restaurants. Nice easy walk into the centre of town. Thanks.

Room tip: Great swimming pool.
Date of stay: March 2024
Trip type: Travelled as a couple
Thank ist26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vaibhav Inamdar, Guest Services / Front Office at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 3 April 2024

Dear ist26,
Thank you for taking the time to leave such a kind review! We're glad you had a great stay with us, even with the initial air conditioning issue.

We truly appreciate your understanding and are so happy that our team was able to quickly and efficiently resolve the problem by upgrading you to a new room.

We hope to welcome you back again soon.

Yours sincerely
VB

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2024

This is a good hotel. Staff were very helpful. Its in great location at the waterfront and easy walk to CBD. Nice pool. Lots to do in the area. Several very good restaurants near by. Would be happy to recommend and return here.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pru12034
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vaibhav Inamdar, Guest Services / Front Office at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 3 April 2024

Dear Pru12034,
Thank you for taking the time to write such a positive review! We're happy to hear you had a great stay with us.
We appreciate you mentioning our team – it's our pleasure to assist our guests in any way we can. Thank you again for choosing us. We look forward to welcoming you back again soon!

Yours sincerely
VB

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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