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Lowest prices for your stay
Booking.com
AU$332
AdinaHotels.com
AU$325
Fully refundable before Sat, 1 June
No prepayment needed
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SAT5051
Adelaide, Australia

Very tired. Poor staff.

3.0 of 5 bubblesReviewed 31 Jan 2024via mobile
Tired. Bathrooms tired, shower recess mouldy and needs grouting again. Bed comfortable. Room service food sloppy and cold. Breakfast very good actually. Reception very average and night staff often found sleeping on guest lounges in the morning.
Date of stay: January 2024
Trip type: Travelled solo
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Sid Bhatia, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this review
Responded 4 Feb 2024
Dear Sat5051,

Thanks for sharing your feedback with us. I am sorry to hear of the shortcomings in your room, please accept my apology for this. I have been trying to find your details to ensure we can follow up! May I please request an email with your room number and dates of stay?

Sat5051, we have a highly trained team of professionals working at Adina/Vibe Darwin! I am in disbelief hearing of the sleeping team member! We certainly do not have this at our property; however if you do provide me with some dates, I would be happy to review our cameras personally.

Thanks again. I hope to hear back soon.

Sincerely,

Sid Bhatia
General Manager
sbhatia@tfehotels.com

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,132)
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15 - 20 of 2,132 reviews
Reviewed 16 January 2024

We are locals have always enjoyed staying at Adina. Service is great, location is perfect at the waterfront surrounded by variety of food, pubs and activities.
The hotel is great > neat and tidy
Friendly service and are happy to cater for last minute changes if available.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank liljantima2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 1 February 2024

Thanks for the great feedback liljantima2024! We are delighted to know that you enjoyed our hotel and were well looked after by our teams! I will ensure your comments are shared with them!

We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2024

See below, generally very good. Location is excellent with good parking and access to the CBD and perfect for Darwin waterfront access. Good amenities in the hotel and it was air conditioned to a good level.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mrkditchfield
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 1 February 2024

Thanks for the great feedback mrkditchfield! We're delighted to hear that you enjoyed the NY celebrations with us! See you back next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2023

Room was good however aircon not working - when addressed was advised nothing could be done (could have supplied us with a fan at least or discount on the $300 per night room)

Staff were really nice but could tell they were under staffed & not able to quickly act…

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank C5306VClis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 1 February 2024

Dear C5306VClis,

Thanks for sharing your feedback with us. I am very sorry to hear of the air conditioning issues in your room. Whilst our maintenance teams have resolved this, I can understand the inconvenience caused! Please accept my apology for this. I will ensure your comments are shared with the team for training purposes.

Thanks again for sharing your feedback with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2023

I stay at the Adina Darwin Waterfront property whenever I can when I come up to Darwin for work. Very welcoming, friendly, clean and great amenities. Wonderful old fashioned guest service in a great location.

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jodiesummers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 18 December 2023

Thanks for the fantastic feedback and rating Jodiesummers! Good old fashioned guest service is hard to find these days and we are delighted to hear that we got it right!

Thanks again Jodiesummers! We look forward to welcoming you back in future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2023

I love this place I always get an apartment with a balcony and a view. There are swimming facilities close by and dozens of places to eat. The rooms are always fresh and tidy and the in-house room service food is great.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kamahi2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Adina Apartment Hotel Darwin Waterfront, responded to this reviewResponded 18 December 2023

Thanks for the great feedback and rating kamahi2023! Our team will be thrilled to hear that you love staying with us.

See you back next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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