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Novotel
AU$329
Fully refundable before Sun, 5 May
No prepayment needed
AU$328
Fully refundable before Sun, 5 May
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sakuratanoshiii
Darwin, Australia
Convenient to the airport
2.0 of 5 bubblesReviewed 23 Jan 2023
My room was very small and basic and the window would not open so it was stuffy and had a cleaning product smell. The hotel is currently undergoing construction. The restaurant is closed on the weekends. The pool was lovely, the staff are efficient and the shuttle bus to the airport is a great service. Next time I would stay in a balcony room on a week day.
Date of stay: January 2023Trip type: Travelled solo
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Reviewed 25 November 2022 via mobile

A very good experience. The check in staff were very efficient. The 2 bedroom apartment was spacious and functional with a very good kitchen. A balcony provides a good outdoor option with views over Darwin. The pool area is very nice and good to enjoy a meal in this area.

Date of stay: November 2022
Trip type: Travelled with friends
15  Thank Tony W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2022

We payed with a debit card yet still paid 1.1% charge NOT A CREDIT CARD? Which is clearly different from instructions in terms and conditions! Why? We look forward to expiation and reimbursement.Apart from this upset we were hoping to stay here again.

Date of stay: September 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank lesanddig1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2022

The hotel needs a major overall and update and it appears that this might be happening as on the outside there is a lot of construction. We are Accor members and reception upgraded us to a 2-bedroom suite on both occasions which was wonderful.
A number of things in the room need to be looked into by management, the couch is very uncomfortable, and the fridge needs to be repaired as nothing good be stored in the door.

The restaurant food was OK but again the menu was limited. The location was excellent and the staff wonderful.

Date of stay: September 2022
    • Value
    • Cleanliness
    • Service
Thank 792Carol_H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2022 via mobile

Loved it, great location and the rooms are very good, spacious and well presented. Reception staff are friendly and efficient, nothing is too difficult. However the real hi light was the Poolside Restaurant, a great setting to enjoy and very nice quality menu. A must visit.

Date of stay: August 2022
Trip type: Travelled with friends
1  Thank Tony W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2022

Disgustingly overpriced. We paid $600 a night for a very basic room that I would give a 2 star rating, at best. Stained carpets, chipped paint on walls and damaged furniture. The gym is so small, it does not support social distancing.

No prior information pertaining to the construction going on around the entire perimeter of the building. Or that the restaurant is not open on weekends or public holidays. We attempted to utilise the Mercure across the construction site for breakfast, but were told of an hour and a half wait, so a quick Maccas run took place before heading out on a tour. Room service comes with an additional cost. Surely you could have taken that out of the nightly fee.

The 'block out' curtains struggle to block the blinding white light being utilised throughout the entire night to light up the construction area. The balcony, although a nice thought, is filthy due to the construction occurring.

The only highlight was the staff, they are lovely.

Highly disappointed!! Won't be recommending and won't be staying on our return next year.

Room tip: Don't bother staying here
Date of stay: August 2022
    • Location
    • Rooms
    • Service
Thank 987kelleea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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