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“Staff goes above and beyond! Won't forget what they did for me.”
Review of Longitude 131

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Longitude 131
Ranked #1 of 4 Hotels in Yulara
Certificate of Excellence
Reviewed 21 January 2012

We stayed here over Christmas and I have nothing but the highest praise for this property. It deserves all the accolades it receives. The rooms are well-appointed, the food is fabulous and the staff was incredible. To put this review in context, we arrived at Longitude after being awake nearly 60 hours thanks to a truly incompetent U.S. airline. Upon arrival in Illurua, it was evident that Longitude 131 is not like the other "resorts" in the area. Aerial pictures on the property's web site are very accurate; it is set far away from the hotel compound. We were lucky to have one of the front row "tents" and the view was phenomenal. Given this property is all inclusive, I didn't expect the food to blow me away. But, it did. I assumed there would be a simple continental breakfast instead there was an extensive menu and this was also true for lunch. Dinner was also fabulous. Due to jet lag, we were only able to go on the first day's tour and the sunset viewing. The tour guide was informative and the sunset viewing came complete with a champagne toast. When we returned from the viewing, there were Christmas presents on the bed. Very touching. But, the true test of a property and its staff is how they perform when faced with unexpected and adverse circumstances. On Christmas eve night, I became violently ill. The staff drove me to the medical center in town where I spent the rest of the night and Christmas morning. The manager of this property personally came to the medical center to check on my condition at 2 am Christmas morning! This, to me, was incredible. Once I was released and back at the resort, without asking the staff called and asked what I could eat and promptly sent these amazing trays of food to the room. I was so touched by the staff and manager at Longetitude. We have been lucky enough to travel over the world and this is a must see property. We will be back.

Room Tip: Front row tents have great view. However, I assume all the tents have a good unobstructed view of th...
  • Stayed: December 2011, travelled as a couple
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3  Thank Cheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 January 2012

We stayed at Longitude over Christmas with our two teenage children and had the most amazing time. The quality of the accommodation, food and wine was excellent and the best that we had on our Australian holiday. It is expensive but in my view it is well worth it. It was a nice touch that we each received a Christmas gift. The tours were well organised and informative but if you only stay for 2 days there is not much time to relax and soak up the atmosphere. We stayed for 3 nights and were glad of the extra time. It was very hot when we were there but there were not many flies around. Apparently flies can be a real problem at Uluru at certain times of the year.

  • Stayed: December 2011, travelled with family
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2  Thank Thyme123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2012

The idea of staying in a property which has an all inclusive offer is very appealling. Having stayed at other part of the Ayers Rock Resort I know that nothing comes cheap in the Rock and that it may also not be quite at the international standard for the price. So I am a bit forgiving on these things. The other issue the area (and this hotel is no exception) is transient staff. This means that a number of people come to enjoy working in the red centre and then move on.

Enough of that and let's focus on the hotel itself. First impressions count and we were let down at the airport when we could not find the driver. After a call to the hotel and a wait of 10 minutes we found each other. Things improved on arrival and we were warmly greeted, run through our program and given a glass of sparkling wine. It was disappointing that our room was not ready when we arrived as there was no mystery as to when our flight was due in. There was a 30 minute delay until we could check in to our luxury tent.

Before I get to the tent, let me quickly cover off on the activity schedule. All the tours on this are included and are pretty extensive and cover most of what you need to see in the area. That said, you could fully occupy your time on these and it leaves little time for relaxing. The tours are optional so you can skip them, which we did. The great thing is that if we wish to see something off the schedule the in-house guides can often accommodate you. This was a great way to see Kata Tjuta. Most of the tours also revolve around sunrise and sunset. The viewing area for the sunset at the hotel is one of the best there is and frankly I would skip the main tour with the 1,000 other people and stay in the quiet seclusion of the hotel. Even though they offer canapes and drinks, they had poured too much champagne and most of it was warm when we arrived.

As for the tent, it is essentially a hotel room on stilts with a tent like roof. Still pretty cool and fits with the surroundings. The furniture was modern enough and comfortable although the bed we had was two singles pushed together and were of slightly different heights which made it a little uncomfortable if you wanted to be close together (!!). The bathroom had nice Molton Brown toiletries and was of a good size. The view is what made it which was unobstructed views across to Uluru. The rooms are probably not quite as fancy as some Asian or European hotels but it is central Australia after all.

As all the meals were included we of course ate in the hotel in the Dune House which is like an Executive Lounge. Drinks (alcoholic and non-alcoholic) were available all day and were of a premium quality (as advertised - I was nervous about how could they would be). There is also a Premium Wine and CIgar List at a cost and has some great Australian wines on it. The food itself was quite delicious and well presented but I would not rave about it. Not quite five star standard. The other aspect we faced was that the timing between ordering and delivery was extremely slow even when there was no one else in the restaurant.

We had a number of issues at dinner (cold soup, incorrect main course, slow service) which were handled very well by the staff (Melissa in particular). They were very apologetic and provided us some great service recovery over the next couple of days. As most people only stay a couple of days the non-changing menu is fine. You can also order snacks during the day (toasted sandwich, cheese plate) without any trouble and the staff are very obliging.

The small pool area is pretty quiet but could really do with some more shade as you seem to bake wherever you stand! Water deliveries are made regularly but because the staffing levels are low, they are probably not as attentive at seeing if you want anything else poolside. There is no call button or phone to place an order - small gripe but when you compare it to resorts who have pool staff constantly on hand it is soemthing they should consider.

Overall it is one of those places you should stay at once. The intent is there in term sof what it could be but it misses the mark by about 5%. For the cost and the inclusions it should be flawless.

  • Stayed: January 2012, travelled as a couple
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7  Thank wockinwod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

Looks expensive when you look at the rate - but it is all included. Inclusive of tours around both rock formations at the right time in the morning (don't think I would have gotten up at 4am otherwise :-) ). Food is great and the wine selection rather nice!

  • Stayed: December 2011, travelled as a couple
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3  Thank Tina_Taz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

Lots of people visit the "rock" or Uluru. And it is absolutely worth a visit. If you make the trip, you have several choices, all except one inside Yulara, the resort town near Uluru. There is one notable exception: Longitude 131. Although owned by the same company as the rest of the resort, this pearl is something quite extraordinary.

We spent three nights and loved every minute of it. I was a little apprehensive of the "All inclusive" (which usually means cheap buffets and terribly bad wines/drinks), but we were positively (very positively) surprised.

The kitchen is out of this world (even as vegetarians we were stunned by the quality of the food served!) and the combination of food and matching wines from Australia & New Zealand is amazing.

The rooms ('tents') are beautiful and the view is priceless!

A comment with regards to the price (which is steep). When I say all inclusive, it really is so, all the tours, foods, drinks are part of the package and in the end, given the impressions, it is a price worth paying. Uluru is not a place you visit regularly, so live a little… :)

I would love to have given a 5-star rating, but a botched lunch during one of our excursions (even the chips were "meaty") draws down the final rating.

Room Tip: Don't worry, all 15 tents are amazing. We had tent 1, the one furthest away from the main tent a...
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Hans H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Longitude 131

Address: Yulara Drive, Yulara, Northern Territory 0872, Australia
Region: Australia > Northern Territory > Red Centre > Yulara
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Yulara
Price Range: $2,696 - $5,611 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Longitude 131 5*
Number of rooms: 16
Official Description (provided by the hotel):
Camping certainly doesn’t come more glamorous nor the view from the ‘tent’ more spectacular than this. At Longitude 131°, a gathering of luxury pavilions overlooking Uluru, the vibe is intimate and civilised. The desert base fans out from the cool sanctuary of the Dune House, site of lounging, cocktails and Rock gazing. Dine on contemporary cuisine infused with indigenous flavours overlooking the nation’s spiritual heart or under a glittering canopy of stars at Table 131°. In the spirit of the original pioneers, relax after a day’s exploring in a tent recreated for today's traveller with a swag of mod cons. The comforts of the lodge are offset by discovery of the World Heritage listed wilderness of Uluru-Kata Tjuta, explored on a series of signature guided encounters. Longitude 131° is a place to really feel that the most desirable luxuries of today are infinite time, endless space and the sweet sound of silence. ... more   less 
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Also Known As:
Longitude 131 Hotel Yulara
Longitude 131 Resort

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