The room had a terrible smell coming from the plumbing in the bathroom. They tried to fix it but it did not work. Every time you opened the bathroom door the smell flooded the room. Not a pleasant stay.More
- Free Wifi
- Free Parking
The room had a terrible smell coming from the plumbing in the bathroom. They tried to fix it but it did not work. Every time you opened the bathroom door the smell flooded the room. Not a pleasant stay.MoreShow less
Thank you for letting us know about your recent stay.
Let me start by apologising that the issue raised was not able to be fixed after our staff attempted.
A plumber was contacted and the drain was professionally cleaned.
The Plumber assures me that this should fix the issue. Unfortunately at no stage prior to yourself had anyone complained about this issue in this room. As such it was not until you had mentioned it that the issue could be fixed.
Rest assured the issue has been dealt with and I do hope that the we will not have a repeat incident.
I do hope however that the rest of your stay in Wagga was a pleasant one and that we can see you again
If you would like to discuss this matter further please do not hesitate to contact me directly.
All the Best
We have stayed in a lot of motels & have very little expectations.
This motel has very modern rooms, with beds that are really comfortable.
I can highly recommend staying here.
We did not know that they had a restaurant so booked somewhere in town which was an absolute disaster.
I wish we had given this restaurant a go as I imagine the food would have been great.
I am glad to see that you really enjoyed your stay with us at the Quality Inn Carriage House. All our rooms are renovated this year so we have the newest rooms in Wagga.
I am sorry to hear that your dining experience in town was not up to scratch. However when you are in town next we would love to have you dine with us at Clancy's and show you a true Wagga Dining experience.
Thanks again and All the Best
Joel, Alisha & The Team
This is a great property close to the airport and is newly refurbished. The rooms are very spacious and clean with very comfortable beds, water pressure is incredibly strong and rooms are nice and quiet. Free Wi-Fi Cozi restaurant with great menu selection and exceptional customer service
Thanks for the great rap, we are so glad to hear that all the hard work has paid off with our extensive full room refurb. A lot of time and effort went into picking the right furniture and especially bedding so that everything is just right for our valuable guest's.
I am also glad to hear that you enjoyed our restaurant. Clancy's is a renowned Wagga Restaurant both with our regular in-house guest's and the local's alike.
I look forward to sharing your feedback with my team and hope that the next time you may be down this way we can look after you again
All the best from Joel, Alisha and The Team
Great motel, very clean and comfortable, family rooms are great for the kids with their own TV
Staff very polite, breakfast was very filling
Even though this motel is close to the main road it was very quiet
Would defiantly stay here again
Thanks for letting us and everyone know about your recent stay, we are thrilled that you enjoyed yourselves. We pride ourselves on being family friendly with tennis court, pool (maybe not in winter) and plenty of room for the kid's to run around.
I am also glad that you left in the morning full and content from your delicious breakfast.
Once again thanks for staying with us and I do hope to see you again soon
All the Best
I really wanted to give this property a five star rating. The location is excellent, the parking great and the staff could not be faulted - they were very professional. Our two bedroom unit had recently been updated and was bright and airy. The beds are very comfortable. However - the bathroom lacks some common sense design. The shower is over the bath and it's extremely difficult to get to the taps without being in the bath. The bath is very hard to get into as it's a big step. I was bemused by the card in the bathroom suggesting water saving techniques! A lot of water was wasted in trying to get the shower to a decent temperature - it was either scalding hot or freezing cold. In the end I gave up - got dressed again and waited until our next stop. Mind your head on the towel rail as you navigate the bath/shower - it's got some very sharp points just at head height.
Internet access was also non existent - we were given the codes but it just didn't work. The lady at the front desk tried to help but I gave up on that too. I also recall our booking site advertising the booking as including breakfast but it wasn't reflected on the booking but that may have been my misunderstanding.
The motel is on the outskirts of Wagga Wagga and many of the rooms have a sunny and peaceful outlook onto farmland. A car is needed to get to the town and restaurants.
While the room was clean, the bathroom was quite dated and needs a renovation.
Thanks for the feedback on your recent stay.
Everything you have mentioned is correct. Many of our guest's love the sunny aspect from the rear facing room's. As mentioned we are a 5-7 Minute drive to town, having said that we are one of the closest properties to the airport which may be handy for the 6:20am flight.
As for the room we totally agree that they need a face lift and as such we are undertaking a complete room renovation. Currently 34 of the 38 rooms have had bathroom, carpet, paint and lighting replaced. The remaining rooms should be expected in the next month. Also 26 of the 38 have brand new furniture. The remaining furniture will also be in the room's in the coming week's.
Once again thank you for your feedback, I do hope we can see you again so we can show you what we have done in the room's.
All the Best
Joel & Alisha