Fake free pearls with the adventure cards!! Rude customer service. Couldn't claim them if the person wasn't there, even though we had the adventure card. Only got one of the backings to the earring even though I noticed it, pointed it out and told her.

Wouldn't recommend.

Date of experience: April 2017

Ask Shai A about Australian Opal Cutters and Pearl Divers

2 Thank Shai A

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Shai A,

Thank You for your review. I apologise you had less than great experience at our shop, that is not up to our high customer service standards. Even if our staff were busy, you should have been treated better, we should have take the time to check the earrings and make sure you got a complete pair with backings.
At the moment we are running a promotion with iVenture Card Australia and there are terms and conditions. Every holder of iVenture adult card can come and personally claim one pair of GENUINE PEARL EARRING set in sterling silver. One pair per person per card, have to be claimed personally. The pearls are not fake and the silver is sterling silver.
We look forward to welcoming you again in our shop, make sure you will receive the personal and friendly service.

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Deb T

Casper, Wyoming

115

Reviewed 21 April 2017

Knowledgeable friendly salesperson

Our salesman was very knowledgeable and personable. Prices were very fair, but I could have been taken advantage of. I later met a couple who knew the owner of this company and spoke very highly of them. That made me feel much better that I had been treated fairly. I would highly recommend this company.

Date of experience: March 2017

Review collected in partnership with this attraction

Ask Deb T about Australian Opal Cutters and Pearl Divers

Thank Deb T

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Deb T,
Thank you for your review. We are pleased that you would recommend us as a place to visit in Sydney. I can assure you that our prices are more than fair and we do not take advantage of our customers. Our sales team strives hard to give customers a fair price and outstanding service.

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harini2014

Bengaluru, India

23

Reviewed 19 April 2017

collections of original pearls...Am happy with people who were there:)thanks

It was great shopping in opal cutters...And found many collections of original pearls...Am happy :)thanks to opal

Date of experience: April 2017

Review collected in partnership with this attraction

Ask harini2014 about Australian Opal Cutters and Pearl Divers

Thank harini2014

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Harini,
Thank you for your review. You are so welcome!! We are delighted you enjoyed yourself and hope to see you sometime soon to look at the rest of our astonishing pearls. We have bracelets necklaces, strands, rings, earrings and brooches to offer, please do come back to view our stunning collection.

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Rachel B

1

Reviewed 18 April 2017

Beautiful jewelry

Beautiful jewelry and excellent customer service. It is located on the third floor but not difficult to find once you get here.

Date of experience: April 2017

Ask Rachel B about Australian Opal Cutters and Pearl Divers

Thank Rachel B

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Rachel B,
Thank you for your review. We are glad that you rate our customer service so highly as we strive to provide our customers with the best experience possible when it comes to the purchasing of opals and pearls. We hope to see you again in our shop soon.

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Bryan T

New York City, New York

26

Reviewed 18 April 2017

Scary door, but nice people.

Besides having to go up a small elevator to the 3rd floor shop, everything else was great. A lot of cool/shiny stuff to see and buy for that special someone.

Date of experience: April 2017

Ask Bryan T about Australian Opal Cutters and Pearl Divers

Thank Bryan T

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Brian T,
Thank you for your review. We are glad that you had a great experience at our store. Our location on the 3rd floor allows for our customers to have a more discreet and personal shopping experience when it comes to choosing that piece of opal or pearl jewellery for that special someone. We hope to see you in our shop in the near future :)

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Lovely jewellery - Australian Opal Cutters and Pearl Divers

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