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Michael and Cin... O
New South Wales, Australia

Quirky Hotel with a disco vibe.

Review of 57 Hotel
4.0 of 5 bubblesReviewed 9 Nov 2023
· A quirky hotel in Sydney. Check in was a breeze, staff very helpful and friendly. The reception area with its complimentary coffee machine (available 24 hours) was a brilliant idea. WiFi complimentary and very good. Good security to front doors and lifts. And you must check out the "disco lift" Loved it.
The wall covering in the room was unique, some sort of carpet or similar. Yet somehow fitted into the vibe of the hotel.
The bed was very comfortable and we had no trouble sleeping. There were no wardrobes as such, but there was sufficient handing space. Hotel would not be suitable for an extended stay.
Date of stay: November 2023
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Max Drobyakov, Other at 57 Hotel, responded to this review
Responded 13 Nov 2023
Hi Cindy and Michael,

Thanks for taking the time to share your experience.

We're thrilled to hear you found our hotel quirky with a disco vibe! The complimentary coffee machine in the reception area seems to have hit the right note, and we're pleased you enjoyed it along with the complimentary and reliable WiFi.

It's awesome that you appreciated the unique "disco lift" – it's always a hit!

We appreciate your note about the limited hanging space, and we'll certainly keep that in mind for future improvements.

We cannot wait to host you back soon.

Warm regards,

Max
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 10 November 2023

Wonderful staff, funky interior with lots of character and comfortable and cosy rooms. Aircon worked perfect, room amenities spot on, bathroom comfortable and easy.
Would definitely stay again thank you so much.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Christopher S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Max Drobyakov, Other at 57 Hotel, responded to this reviewResponded 14 November 2023

Hi Christopher,

Thanks a lot for the fantastic review.

We're pleased to be considered the "funkiest spot in town." It's great to hear you enjoyed the wonderful staff, unique interior, and found the rooms comfortable and cozy. We appreciate your positive comments on the air conditioning, room amenities, and bathroom.

We look forward to having you stay with us again. Thank you so much!

Warm regards,

Max
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2023

It was comfortable and we very much enjoyed staying at your hotel with the friendly staff.
I forgot to ask who was the artist, but the statues etc. in the lobby & rooms are all beautiful.
Thank you for your kindness.

Date of stay: November 2023
Trip type: Travelled with friends
Thank komoneko2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Max Drobyakov, Other at 57 Hotel, responded to this reviewResponded 14 November 2023

Hi Komoneko2019!

We're thrilled to hear you had a comfortable and enjoyable stay at our hotel. Thank you for your kind words about our nice and friendly staff – it warms our hearts to know we made your experience memorable.

We're glad you appreciated the artistic touches in the lobby and rooms.

Looking forward to welcoming you back for another wonderful stay!

Warm regards,

Max
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2023 via mobile

The hotel is close to Central, so if you want to rely on public transport, it’s convenient.
However it lies on a busy street, that has traffic the whole night.
The staff is friendly and helpful.
Breakfast consists of packaged sweet cakes. There is nothing that is not sweet. Coffee is great, the machine even produces Cappuccino and Latte Macciato.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank 895christophn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Max Drobyakov, Other at 57 Hotel, responded to this reviewResponded 14 November 2023

Hi 895christophn,

Thanks for sharing your thoughts.

We're glad to hear you found our hotel conveniently located near Central for easy access to public transport. However, we apologize for any disturbance caused by the busy street noise during the night.

Unfortunately, we do not advertise and offer breakfast here at 57 Hotel. The items you are referring to are our complimentary morning bites which we provide to our guests at no extra cost.

On a brighter note, we appreciate your kind words about our friendly and helpful staff. It's wonderful to know you enjoyed our coffee offerings, including the Cappuccino and Latte Macchiato from our machine.

We hope to have the opportunity to welcome you back and enhance your experience.

Warm regards,

Max
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2023

The whole experience was so relaxing, I didn’t want to leave.
I was upgraded because they were a bit quiet after a busy weekend.
The room, bed and pillows, bathroom were perfect.
It was perfectly quiet.

Room tip: I would have liked availability of something to eat when I arrived and breakfast in the morning.
Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Janet P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Max Drobyakov, Other at 57 Hotel, responded to this reviewResponded 14 November 2023

Hello Jane!

Thank you so much for your fantastic review – we're delighted to hear you had a relaxing stay and enjoyed the upgraded experience. It's great to know that the room, bed, pillows, and bathroom met your expectations, and that the atmosphere was perfectly quiet.

We appreciate your kind words and look forward to welcoming you back for more tranquility in the future.

Warm regards,

Max
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2023 via mobile

I was disappointed in this hotel which purports to be 4* but really is more like a three. The room I had was very dark and gloomy and very noisy with plumbing and fridge noises; no mini bar; just very basic. I didn’t like having to go downstairs to get a cup of tea. The breakfast offerings were extremely minimal and not fresh. The staff were lovely though.

Date of stay: October 2023
Trip type: Travelled with family
Thank annet144
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Max D, Guest Services / Front Office at 57 Hotel, responded to this reviewResponded 31 October 2023

Hi Annett,

Thank you for taking the time to share your feedback, even though it was accompanied by a low rating.

I'm pleased to hear that our exceptional team provided you with excellent service during your stay. We take immense pride in our commitment to customer service, and it's always rewarding to know that our efforts were appreciated.

I regret to learn that our unique and unconventional design did not resonate with your personal taste. While we typically receive high praise for our design from most guests, I understand that tastes differ.

I'm sorry to hear that your room wasn't as quiet as you expected. I've forwarded your comments to our maintenance team for a thorough investigation and necessary improvements.

In regards to the breakfast, I would like to clarify that 57 Hotel does not offer or advertise any breakfast options as we simply do not operate food and beverage outlets. What you may be referring to are our complimentary morning bites, which we provide to all our guests at no extra cost, as an added value to your accommodation. These items usually include packaged pastries with a long shelf life and fresh fruits. I apologize if they didn't meet your expectations regarding freshness.

I hope there was a redeeming aspect and you will consider staying with us again in the future.

Warm regards,

Max
Operations Manager







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