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Reviews (1,225)
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All reviewsdarling harbourone bedroom suitel'occitane toiletriestown hall stationfloor to ceiling windowskent stwasher and dryernespresso machinepool and gymgeorge streetdining tableliving areaqueen victoria buildinghigh floorhotel roombusiness triplate check
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17 - 22 of 1,225 reviews
Reviewed 5 weeks ago

This hotel was below my expectations. Check in was slow, however in saying that the room was provided after only short wait.
The room is modern, clean and spacious. Centrally located within the heart of Sydney.
The biggest downfall was the very firm bed and most importantly the lack of heating. The heating regardless of putting it to 28 degrees failed to warm the room at all.

Stayed: June 2018, travelled with friends
Thank Buzza626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

Very happy all round. Definitely would stay again. Room and facilities great. Good coffee and tea options and well appointed kitchen for a hotel. Staff very friendly, efficient and just good at their job. Pool sauna etc really nice, just not on the roof. Such a great location. Walking distance to pretty much all of the CBD.

Stayed: June 2018, travelled with family
Thank Matt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

It is not acceptable a hotel should charge their customers the Credit Card Merchant Fees. Especially when the premise is listed as 5 Star hotel on the Tripadvisor.
I booked a studio deluxe room thinking that it is a studio. But when I checked in it is merely a small hotel room, there is nothing "studio" about it. It looked nothing like the picture of a studio deluxe presented. Disappointed I upgraded to a One Bedroom Premier Suite.

Stayed: June 2018
1  Thank Tonny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

Spacious and spotless apartments, Good location, nearest train stop is Town Hall, staff on check in were unfriendly and unhelpful not welcoming at all. Pool gym and sauna amazing, great facility and well maintained.

Room Tip: Room 1201 has a view of a carpark and no sun
  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank ajbj2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this reviewResponded 3 weeks ago

Dear ajbj2018,

Thank you for taking the time to share your experience with other us. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay.

We certainly welcome you back to an enhanced Fraser Suites experience on your next visit to Sydney, please connect with us via our Socials (Instagram and Facebook) to see all our exciting packages on offer for your next visit.

Sincerely,

Tatenda Manduku
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018

Stayed at Fraser Suites for 1 night whilst visiting Sydney. The apartment was very clean and well presented. Check in-out staff were helpful and friendly. Room service food was tasty, also enjoyed the pool and gym facilities. A great stay, will be back!

  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank JAT2701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatenda M, Operations Manager at Fraser Suites Sydney, responded to this reviewResponded 7 June 2018

Greetings JAT201,

Thank you for the Fantastic review. We are so pleased to have made a positive impression on you! We love to make our guests happy, and we hope to have another opportunity to welcome you as our guest.

Kind Regards,
Tate Manduku

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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