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“Fantastic location - best hotel in years”
Review of Mantra on Kent

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Mantra on Kent
Ranked #76 of 186 Hotels in Sydney
Reviewed 2 June 2012

We stayed 5 nights in the 2 bed apartment with our 2 and 4 year olds. HUsband on business and we were tagging along. Have been staying in various hotels in Sydney over the last ten years and this is easily the best! Location is first class. Right between Darling Harbour and the QVB and shopping areas. The rooms are freshly painted, very clean and have everything you could need, fridge, oven, washing machine, tumble dryer, DVD. Views are superb. Nothing is too much trouble for the staff, and they rescued me when I nearly missed my flight. Room service menu looks plain but the food is absolutely delicious and well-priced. Really happy, will recommend and come back.

Room Tip: High floors having AMAZING views of Darling Harbour.
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  • Stayed: May 2012, travelled with family
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Thank Mia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraonkent, General Manager at Mantra on Kent, responded to this reviewResponded 7 June 2012

Dear Mia B,

Thank you for such a wonderful review of the hotel.

It is very pleasing to see that you had such an enjoyable stay and rank us highly to other hotels you have stayed at.

The location is a plus and the team consistantly receive great feedback which is the best kind of feedback you can recieve in a service industry. I will be sure to pass on your feedback to the team.

Thank you again and we hope to see you back at Mantra on Kent for your next holiday.

Kind regards,

Daniel Russell
Hotel Manager

I will be sure to pass on your feedback to the team

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1,434 - 1,438 of 1,575 reviews

Reviewed 29 May 2012

I stayed at Mantra for 5 nights during my business trip and really enjoyed it. I had a fantastic studio room which was clean, fully furnished, and had a lovely view of Darling Harbour. The hotel is central and particularly close to good restaurants located near Darling Harbour. I think customer service was very good - staff were pleasant and helpful, and cleaning crew were great and did my dishes when I forgot them in the sink!

There are few suggestions I'd make to the hotel to improve this experience:
1. Ensure that aircons are working - I tried to change the settings to heat and instead it chilled the entire apartment!
2. Shower power - The force of the shower is quite strong and can be painful (strange but true!)
3. Wifi - A hotel like this really should be able to offer free wifi, especially given their rates.

  • Stayed: May 2012, travelled on business
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2  Thank Nidamars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraonkent, General Manager at Mantra on Kent, responded to this reviewResponded 7 June 2012

Dear Sonali N,

Thank you for your recent review of the hotel.

I am pleased to see your stay and found the hotel clean and comfortable and the team friendly and helpful.

I have passed on the maintenance concerns of the air conditioning and shower pressure to maintenance to investigate. Air conditioning inspections are done regularly and I apologize if this made your apartment less comfortable.

Unfortunately wi-fi charges are still common in Australia but we hope to move to a free wi-fi system in the near future.

Thank you again for your review and we hope to see you again in the near future.

Kind regards,

Daniel Russell
Hotel Manager

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Reviewed 29 May 2012

My wife and I just spent 3 wonderfull nights at the Mantra on Kent and 5 great days in Sydney. We arrived very early on day one and they were able to give us a room on the 26th floor with great veiws straight away. The staff were all fantasic.The location is fantasic. 5mins walk to Darling harbour, 5 min to Pitt street Mall and Sydney Tower. 10 min to China town. Perfect for exploring. Getting to the harbour was either a 5 min walk to boat in Darling harbour or a 15-20 min walk. Although we didnt use the Monorail or buses these are only minutes away also. If you are looking for a very clean place with the best location and great staff you cant go past the Mantra.

  • Stayed: May 2012, travelled as a couple
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1  Thank KellyFamily88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraonkent, General Manager at Mantra on Kent, responded to this reviewResponded 7 June 2012

Dear KellyFamily88,

Thank you for your recent positive post.

Our central location is one of our best features for getting around the city with ease and it looks like you made the most of your 5 day holiday.

Thank you again and I will be sure to pass on the feedback to the team.

Kind regards,

Daniel Russell
Hotel Manager

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Reviewed 15 May 2012

I was fortunate enough to be upgraded at no charge to a one bedroom apartment and wow it was beautiful. Very spacious with separate office/work area, large dining/living room. Fully equipped kitchenette and lovely bedroom. There was even a balcony with a view.

The furnishings were right up my alley - stylish mid-century modern decor and all high quality. The staff were friendly and helpful. The location was perfect. Not in the heart of the CBD enough to be noisy but close enough to be able to walk to all shops including Strand Arcade, Pitt St Mall and the QVB as well as China Town and Darling Harbour.

Room service was prompt and courteous and the food was hot, but a steak I ordered rare arrived well-done. Quick phone call and the situation was remedied without fuss. Sometimes it's not the mistakes that count, but how they are corrected and this was done graciously and swiftly.

Would recommend to anyone and hope to return for another enjoyable stay one day.

  • Stayed: October 2011, travelled on business
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3  Thank mieux2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraonkent, General Manager at Mantra on Kent, responded to this reviewResponded 7 June 2012

Dear mieux2002,

Thank you for your recent review.

Its great to see that you enjoyed your stay and found the property clean, comfortable and close to all the CBD attractions.

Rectifying an issue can sometimes make or break a stay and its pleasing that the team were able to promptly assist in addressing your room service order.

Thanks again and we look forward to welcoming you back to Mantra on Kent in the near future.

Kind regards,

Daniel Russell
Hotel Manager

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Reviewed 10 May 2012

If you are making a trip to Sydney you could do no better than stay at Manta on Kent. The position is great for days and evenings at Cockle Bay and Darling Harbour. The hop on-hop off open top bus is nearby to see the city sights. While the Town Hall railway station opens up greater Sydney. Very well run with friendly staff ...

Room Tip: Rooms at the back have a view of Darling Harbour.
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  • Stayed: April 2012, travelled solo
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3  Thank Norman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraonkent, General Manager at Mantra on Kent, responded to this reviewResponded 7 June 2012

Dear Norman M,

Many thanks for the great recent review of the hotel.

It sounds like you got out and saw all of what Sydney has to offer and I am pleased that the team made your stay a comfortable on.

Thanks again and we hope to see you again soon.

Kind regards,

Daniel Russell
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra on Kent

Address: 433 Kent St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Sydney
#45 Business Hotel in Sydney
#67 Luxury Hotel in Sydney
Price Range: $211 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Official Description (provided by the hotel):
Mantra on Kent, in the heart of Sydney's CBD, and on the doorstep of beautiful Darling Harbour, is close to attractions such as the Sydney Aquarium, ICC, Star City Casino, Cockle Bay, King Street Wharfs, bars and nightclubs. Offering guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Offering services including 24 hour reception and licensed restaurant and bar, we ensure maximum comfort during short and extended stays. Parking is located at Wilson Car Park, next door to hotel, accessible by Mantra on Kent. Cost is $55 per 24 hour period and includes one entry and one exit. ... more   less 
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney

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