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All reviews east village close to the airport green square train station these apartments one bedroom apartment great apartment serviced apartment close to shops home away from home coles supermarket washing machine public transport full kitchen minute walk great facilities excellent stay great place to stay
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Reviewed 5 April 2018

The hotel is near to the airport and city area and it’s convient for customer to stay. Room is clean bright enough but hope the bed line can be changed everyday. Last but not least, hope there is a service to fetch customers from airport to hotel.

Date of stay: March 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank 576eliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Online Reputation Team at Meriton Suites Zetland, responded to this reviewResponded 11 April 2018

Dear 576eliz

Thank you for taking the time to share your experience with us and the TripAdvisor community.

It is our pleasure to accommodate you at Meriton Suites Zetland on your recent travels.

We are delighted to read you enjoyed our prime location close to the airport and city not to mention shops, cafes and restaurants. For future stays we do have an external shuttle that will drop-off and pick-up directly from our hotel lobby, additional charges apply and should be reserved prior to arrival.

Although our suites are serviced daily beds made, towels and amenities replenished and rubbish removed the linen is replaced every third day for stays more than 4+ nights.

Our friendly Guest Services team are available 24-hours should our guests require assistance throughout their stay.

576eliz, we do hope to gain the opportunity to welcome you back to Meriton Suites in the near future.

Kind regards
Todd M
Online Reputation Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Fan in bathroom did not work from day 1. It took several phone calls over several days to get this rectified and when it was, it whirred as if it was working, but it failed to vent any steam. Nearly everyday something was not right, whether it was a failure to restock tea and coffee or a strange loss of all drinking glasses and all but one mug over the first five days of my stay. More phone calls ...

Room tip: Clean the balcony
Date of stay: March 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank zapperzap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Online Reputation Team at Meriton Suites Zetland, responded to this reviewResponded 11 April 2018

Dear zapperzap,

Thank you for taking the time to share your experience with us and the TripAdvisor community.

It is disappointing when we receive reviews such as yours zapperzap and please do accept our sincere apologies that your experience at Meriton Suites Zetland was not up to the usual five star standards in customer service and quality accommodation that we very much pride ourselves on.

We have tried to contact you directly to extend our apologies, rest assured your valuable feedback has been shared with our management team ensure the mentioned shortcomings are rectified for our future guests.

Zapperzap, we apologise once again and do hope to gain the opportunity to welcome you back to Meriton Suites in the near future.

Kind regards
Todd M
Online Reputation Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

I stay at Meriton Zetland for work and love the location and quality of the accommodation. Staff are always very helpful. Would definitely recommend to stay in one of their apartments you wont be disappointed.

Date of stay: March 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank avermeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Online Reputation Team at Meriton Suites Zetland, responded to this reviewResponded 6 April 2018

Dear avermeer,

Thank you for taking the time to share your experience with us and the TripAdvisor community.

It is our pleasure to accommodate you at Meriton Suites Zetland on your recent business travels.

Our premium accommodation is ideal for business guests offering spacious modern suites, fully equipped gourmet kitchen and internal laundry allowing our guests the space and freedom to relax and unwind in ultimate comfort after a busy day.

Your kind praises about our friendly Guest Services team are appreciated and will be shared with the team, we know they will be delighted!

Avermeer, thank you for your recommendation and we do look forward to welcoming you back in the near future.

Kind regards
Todd M
Online Reputation Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Clean, fresh and spacious apartments with excellent amenities. Loved the balcony and the option of sitting outside in private. Staff friendly and helpful. Walking distance to cafes and restaurants and food court. It truly was a nice little hub away from the city. Would definitely stay again.

Room tip: No issues at all.
Date of stay: March 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank shimmeringspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Online Reputation Team at Meriton Suites Zetland, responded to this reviewResponded 6 April 2018

Thank you shimmeringspirit for your five star feedback, we do look forward to welcoming you back to Meriton Suites Zetland in the near future.

A warm welcome awaits!

Kind regards
Todd M
Online Reputation Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Efficient administration, excellent room service, well designed apartments, good balcony, perhaps broader TV range could help. Definitely would come again. Dishwasher was so silent it confused me as to whether it was really on!

Room tip: Excellent daily service, loved the balcony. Perhaps broader TV range would be good
Date of stay: March 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank L1966NIjosephm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Online Reputation Team at Meriton Suites Zetland, responded to this reviewResponded 11 April 2018

Thank you L1966NIjosephm, for your feedback.

We are pleased to read you found all the makings for a wonderful stay at Meriton Suites Zetland and do hope you were able to take some time to relax and unwind in our resort style leisure facilities throughout your stay.

A warm welcome awaits your next return L1966NIjosephm!

Kind regards
Todd M
Online Reputation Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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