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Ways to Experience Madame Tussauds Sydney
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72 - 77 of 1,759 reviews
Reviewed 14 July 2019

My wife and I came here and loved seeing the wax models. Most are very life like. This particular one is Sydney is smaller than those in London and Amsterdam for example, but just as expensive. I think worldwide they're a bit too expensive, and what leaves a particularly bad taste in your mouth is trying to charge you for a photo taken at the start and also with the royal family. Why with the royal family? It's clearly a money grab, as if you haven't paid enough to get in!
But that aside, it is a great attraction, and it would be lots of fun for families. I do recommend it.

Date of experience: July 2019
1  Thank Macca_MJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dale E, Operations Manager at Madame Tussauds Sydney, responded to this reviewResponded 14 July 2019

Hi Macca_MJ!

I'm so glad to hear that you and your wife loved our collection of figures! You are indeed correct in saying we are a little smaller than our bigger sister in London, but with over 150 years experience under her belt, I think we can catch up soon!

I am sorry to hear however that you didn't find the value for money outstanding. We certainly take this on board for future planning and will always strive to ensure our attractions are in tip top shape for our guests years to come. With regards to the photo opportunities, these are designed to be just this, opportunities. We want to ensure that we are providing all guests the opportunity to take home some wonderful memories that may be a little more than the regular selfie. In saying this though, we absolutely pride ourselves in seeing the amazingly creative photos our guests take with any of our friendly team willing to help you take shots on your own device too.

Thank you for taking the time to leave us a review Macca, we appreciate the opportunity to take this on board and look forward to seeing you again soon! If there is anything else we can be of assistance for, please don't hesitate to reach out to us at: madametussaudssydneyreviews@merlinentertainments.com.au

Kind Regards,
Dale

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Reviewed 13 July 2019 via mobile

Worth a visit if you're in Sydney and have an hour or two spare. It's not very big so won't take you too long to get through. Some figures look good. Marvel section was good. Probably an attraction you'd do once.

Date of experience: July 2019
2  Thank heusm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dale E, Operations Manager at Madame Tussauds Sydney, responded to this reviewResponded 14 July 2019

Hi Heusm,

Thanks for taking the time to leave us a review! I'm glad to hear that you had an enjoyable time including the Marvel zone. We're always on the move at MT Sydney, with new zones and figures continuously in the planning! We want to make sure that our guests receive the ultimate live fame experience, time and time again, which is why we carefully take on every suggestion and review to ensure our next project is one you're going to love!

We always enjoy speaking with our guests about how we can turn your experience into nothing short of a five star day out. If you would like to discuss any further feedback or have any suggestions you would like to share, please don't hesitate to reach out to us at madametussaudssydneyreviews@merlinentertainments.com.au

Thanks again and kind regards,
Dale

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Reviewed 11 July 2019

Got a two attractions pass and decided to visit Madame Tussauds. Kids loved the dressing up and having photos taken with celebs. Surprisingly, most the photos looks really good. Adults even got caught up in the fun acting out superhero and iconic ET scenes. Was a fun 1hr 30mins - probably would go again now we've done it.

Date of experience: June 2019
1  Thank Novamum36
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mtsydney2012, Duty Supervisor at Madame Tussauds Sydney, responded to this reviewResponded 13 July 2019

Hi Neddy36,

Thanks for taking the time to leave us a review! I'm so glad to hear that you enjoyed your time with us. It is amazing to hear that you had a blast with our interactive experiences like helping Superman push the helicopter up and flying off with E.T.

However, I do apologise that your visit was not a 5 star visit. We are always aiming for a 5 star experience for all of our guests, so we would love to have the opportunity to discuss this further with you. If you have any further feedback, please don't hesitate to reach out to us here at madametussaudssydneyreviews@merlinentertainments.com.au and we would be more than happy to assist!

Overall it's amazing to hear that we have new fans of our attraction and we really do hope to see you again for more selfies with our stars!


Kind regards,
Audrey

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Reviewed 11 July 2019 via mobile

After visiting Madame Tussaud’s in London and Amsterdam I was looking forward to seeing a large collection in Sydney but I was met with an exhibit lacking in depth.

It took me less than 45 minutes to explore the entire collection.

As always, the models that they have are fantastic but it just lacks numbers.

Date of experience: July 2019
1  Thank K1ngOfTheN0rth
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mtsydney2012, Duty Supervisor at Madame Tussauds Sydney, responded to this reviewResponded 13 July 2019

Hi K1ngOfTheN0rth,

We're disappointed to hear that we didn't wow you with our attraction as a whole. In saying that, Madame Tussauds London have been open to the public for over 150 years while our attraction, Madame Tussauds Sydney opened only 7 years ago, so we do have a lot to catch up on. Despite all that, it is amazing to hear that you enjoyed the quality of our figures as we do have a dedicated Studios team that get our stars red carpet ready everyday.

If you have any ideas on how to make our attraction better please email us here madametussaudssydneyreviews@merlinentertainments.com.au and we would be more than happy to assist!

Kind regards,
Audrey

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Reviewed 8 July 2019

Added on to our package and our last visit. Was interesting to see - never have been in one before and worth the addition to the package

Date of experience: July 2019
2  Thank Rick H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dale E, Operations Manager at Madame Tussauds Sydney, responded to this reviewResponded 8 July 2019

Hi Rick,

Thanks for taking the time to leave us a review! We're glad to hear you enjoyed your time with us. I do apologise that your visit was not a 5 star one though. We are always looking to ensure our guests have nothing short of a 5 star experience, so we would love to have the opportunity to discuss this further with you. If this is something that you would like to take up, please don't hesitate to reach out to us at: madametussaudssydneyreviews@merlinentertainments.com.au and we would be more than happy to assist!

Thanks again Rick.

Kind Regards,
Dale

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