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5,399
3,503
979
266
150
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All reviews circular quay great location wynyard station corner room excellent hotel comfortable bed opera house room service business trip george street great room buffet breakfast would stay again an upgrade mini bar central location rocks
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43 - 48 of 10,297 reviews
Reviewed 2 weeks ago

We arrived very late at night. Nobody showed up to help us with our luggage. Service desk attendant was awful, very bad customer service. Good location, average looking facilities. Would not recommend this Hotel aside from its location and only for 1 or 2 nights.

Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank parienteangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Excellent service and location. A little disappointed that breakfast was an extra $67 on top of the room rate. Also very little milk in room. Otherwise comfortable, safe and excellent service.

.......

Date of stay: March 2019
Trip type: Travelled as a couple
Thank VanessaWiltshire1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

The worst hotel you can find in the city!
In the middle of the night we were attacked by 1,5 inch cockroaches! I’ve gotten panic and my bf was shocked!
Of course we could not sleep rest of the night.
In the morning when we reported the incident at the reception we got no any help. So we were forced to move to another hotel.
The hotel took overnight pay and upgrade 55 aud (cockroaches are included in the superior room), we have lost extra money and time to move.
Hotel staff lied Booking site they were offered another room.
They are didn't even apologize!
beware this place!!!!

Огромные тараканы в 5-звёздночной гостинице в центре Сиднея! Сотрудники безразличны ко всему происходящему!
Мы были вынуждены переезжать в другой отель, ещё одной такой ночи мы бы не пережили.
Потеряли деньги и время на переезд.
Гостиница взяла полную оплату за ночь и апгрейд комнаты (55 австралийских долларов)!
Остерегайтесь этого отеля!!!

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank ivi0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Practically zero welcome upon arrival & definitely zero greeting on departure. In between, tried 6 times to get help with various items - not only no resolution, but not even courtesy of returning my Front Desk enquiry calls. Never seen such lack of hospitality!

Date of stay: March 2019
Trip type: Travelled on business
1  Thank chrishwhelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 2 weeks ago

Dear chrishwhelan,

Thank you for taking the time to write a review on our property. We are all disappointed that you did not enjoy your time with us. I would really appreciate if at your convenience you could provide us with some additional information on the negative aspects of your stay enabling us to identify areas of improvement. You can contact me at doo@sydney.amorahotels.com

I look forward to receiving your comments shortly.

Kind Regards,
Abhishek Sinha
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Very nice high quality hotel in a central location. Excellent service and amenities. Skip the hotel breakfast for a vast array of eating choices a short walk away. Otherwise great place to stay. Great views from the higher floors. Bed quality is excellent!

Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Camper54474918850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 2 weeks ago

Dear Camper54474918850,

Thank you for your wonderful feedback. Located in one of the most convenient locations in Sydney, we’re delighted that you had a great stay with us. We certainly appreciate the kind words and hope to welcome you back again soon.

Kind Regards,
Abhishek Sinha
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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