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Mingjie Z

High cost performance, great service, the room is a bit small

Review of Hotel Hacienda
4.0 of 5 bubblesReviewed 12 Jan 2020
Overall, the room is of high cost performance.
We stayed in Sydney for only one night, so we chose this hotel. The room is relatively close to the city center, the location is good; the front desk staff is friendly and helpful; free breakfast is very good.
However, the room is relatively small, and I personally think it suitable for short-term transit passengers.
Date of stay: January 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SongHotels, Manager at Hotel Hacienda, responded to this review
Responded 24 Jan 2020
Dear Valued Guest,
Thank you for your time and feedback and thanks for choosing Song Hotel Redfern for your stay.
We're glad you enjoyed your stay with us.
We look forward to welcome you again.
Best Regards
On behalf of
Song Hotel Redfern Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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12 - 17 of 519 reviews
Reviewed 6 January 2020

Excellent locations. Walking distance from central Station and Redfern station. Room was small, nice and clean. Staff were very friendly and accommodating. Give recommendations on the place to visit. Value for money.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Q2152KPglennc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SongHotels, Manager at Hotel Hacienda, responded to this reviewResponded 24 January 2020

Dear Valued Guest,
Thank you for your time and feedback and thanks for choosing Song Hotel Redfern for your stay.
We're glad you enjoyed your stay with us.
We look forward to welcome you again.
Best Regards
On behalf of
Song Hotel Redfern Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2019 via mobile

The hotel is very nice and comfortable. The rooms are really nice. The rooms are cleaned everyday. The staff are very friendly. The hotel is a short walk into Sydney City and is close to restaurants. It is also walking distance to the train station.

Date of stay: December 2019
Trip type: Travelled solo
Thank Kenneth-Coe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SongHotels, Manager at Hotel Hacienda, responded to this reviewResponded 24 January 2020

Dear Valued Guest,
Thank you for your time and feedback and thanks for choosing Song Hotel Redfern for your stay.
We're glad you enjoyed your stay with us.
We look forward to welcome you again.
Best Regards
On behalf of
Song Hotel Redfern Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019

Great value for money. Clean rooms with comfortable bed. Tasty breakfast, but served the same everyday. The hotel is near the Central Station and Redfern Station. The Darling Harbour can also be reached on foot in few minutes.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 805damian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SongHotels, Manager at Hotel Hacienda, responded to this reviewResponded 24 January 2020

Dear Valued Guest,
Thank you for your time and feedback and thanks for choosing Song Hotel Redfern for your stay.
We're glad you enjoyed your stay with us.
We look forward to welcome you again.
Best Regards
On behalf of
Song Hotel Redfern Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019 via mobile

Great value for money. Clean, comfortable bed and room within walking distance to Central Station. Friendly staff and great area for dining as well.Room also very quite and private,so it is great value for the price you pay

Date of stay: December 2019
Trip type: Travelled as a couple
Thank peterbI5506BO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SongHotels, Manager at Hotel Hacienda, responded to this reviewResponded 24 January 2020

Dear Valued Guest,
Thank you for your time and feedback and thanks for choosing Song Hotel Redfern for your stay.
We're glad you enjoyed your stay with us.
We look forward to welcome you again.
Best Regards
On behalf of
Song Hotel Redfern Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019

Clean rooms with comfortable bed. I slept well even with the noise of the trains. Well furnished with convenient shower. Shampoo, conditioner and soap furnished. A useful desk to work. A bit small room but for the price, convenient!

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank guillemina2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SongHotels, Manager at Hotel Hacienda, responded to this reviewResponded 24 January 2020

Dear Valued Guest,
Thank you for your time and feedback and thanks for choosing Song Hotel Redfern for your stay.
We're glad you enjoyed your stay with us.
We look forward to welcome you again.
Best Regards
On behalf of
Song Hotel Redfern Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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