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2 - 7 of 193 reviews
Reviewed 16 May 2020 via mobile

Where do I start? This place needs a serious injection of funds to lift the quality of the rooms and on site management that cares, gives you the rooms you booked and not try to scam... ask for cash for parking so they can pocket the proceeds !.
Tired, run down.. over priced for the lack of quality.
Thread bare towels, fridges leveled on cardboard, broken dishwasher racks, no mattress protectors, beds that need new mattresses, lounges that need steam cleaning, thread bare carpets, fridges without shelves, elevators that don't work so you have to lug your luggage up stairs.. not great if you're incapacitated.
Stained sheets and tea tea towels.
King bed that has two different mattresses.
Just glad need bugs were not included.
This accommodation may be close to RPA hospital but it sure needs to lift it's game in the quality of accommodation. Perhaps Non Quality Apartments is a better name.

Date of stay: May 2020
Trip type: Travelled as a couple
1  Thank deborahlD4424GE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2020

The location is great if you need to be in the medical precinct.
The room was moderately clean, but could certainly be better. There was nothing in particular that was bad, just the overall cleaning was not good.
Not a well maintained property at all. There was a picture not up on a wall that was clearly damaged and was put behind a hall table to get it out of the way, it had certainly been there a while based on the level of dust.

Date of stay: April 2020
    • Rooms
    • Cleanliness
    • Service
Thank notthatfussy2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2020 via mobile

After reading the reviews, I was really hesitant about staying at this location. Decided to stay for the four nights that I had booked and give it a shot. We were in apartment number 306. We arrived a little after 12:45 and waited for the clerk to return. It was around 5 minutes. He let us check in early. Yes, you do have to check in at their sister property and all of that information is well displayed when you read the policies on the Choice website. There were a number of maintenance issues we reported the next morning and all of them were addressed that day except one, and a part was needed in order to fix that item which was done the next day. The king bed was two twins pushed together and could use replacing. We were offered a queen room but said no. The cleaning staff could be trained better when cleaning the bathroom. A little bathroom cleaner with bleach would clean the mold in the corners of the shower. Note: it is a handicapped room so the bathroom shower is an open area, no shower curtain, no step into the shower, just a tile floor. All appliances worked as required. The view out the balcony was to another building with balconies. It is in walking distance (25 minute walk) to a mall with two grocery stores, a cinema, etc. Note: there is a QE grocery store a block away however it is very expensive. The separate bedroom and living room area was fantastic. The washer/dryer is located in the apartment. The kitchen had dishes, pots, pans, coffee/tea maker, toaster, stove, oven, microwave and refrigerator. There was laundry detergent packets and dishwashing/dishwasher packets. We didn’t swim in the pool. It needs to be shocked, a little on the green side. All in all, it was much better than some of the recent reviews. Yes, the apartment needs a little updating and carpet cleaning, but we would definitely stay again if in Sydney.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank TexansFan2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2020

I don't know where to even start!!!'
We booked 2 rooms.
When we arrived one of the rooms had not been cleaned, there were beer and wine bottles scattered through the apartment, dirty towels on the floor and unmade beds. The phones did not work in either room to call reception to voice our concerns.
Lights and fans did not work.
One of the apartment doors did not close properly, we did not realize till we returned about 12:30pm and the door to our apartment was wide open, being a group of women we were very concerned about this!!

Then in the morning we heard a loud crashing sound outside and when we went to look on the balcony area part of the roof had fallen in...I can only imagine what would have happened if we had been out there having our morning coffee.

SO DANGEROUS.
I have emailed with photos etc. and asked if management can get in contact with me and demanded a refund, I am yet to hear back.

Room tip: Both rooms we stayed in had problems
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank jennehawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2020

Disgusting mouldy bathroom. WiFi not working. Air conditioning not working wet carpets. Pillow made of sponge wrapped with foam packing. Contacted staff and manager. Useless don't care about customers. Rude and lie to you. Be warned and stay away.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank R3188MJjeffj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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