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“Great Location in Sydney” 4 of 5 bubbles
Review of Novotel Rockford Darling Harbour

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Novotel Rockford Darling Harbour
Ranked #84 of 179 Hotels in Sydney
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2,081 reviews from our community

Traveller rating
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    866
    539
    166
    89
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Brisbane, Australia
Level Contributor
162 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 28 March 2012

This was a business trip and the location was very good.. which just makes up for the old rooms in need of care and the price you have to pay. Very expensive for the quality of the rooms and the price of the service.. minimal conveniences and again for the price paid you would think some conditioner and body lotion for the bathroom would have been included. Breakfast is expensive and boring.
I think for the rating the property holds? and the price you pay the balance of my experience would have to tip to poor.. the pumphouse restaurant and bar is one small facility in its favour.

  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pbchurchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter E, General Manager at Novotel Rockford Darling Harbour, responded to this review, 3 April 2012
Dear PB Churchy.

Thank you for posting your feedback on TripAdvisor. Feedback such as this is vital in helping ensure the hotel provides the best level of service and comfort during your stay.

The comments regarding breakfast are noted. We only have a small area for which to serve breakfast which has now been rectified with a new café installation adjacent to the breakfast restaurant and lobby. It has been designed to be a “real” café offering a la carte items, wonderful barista Buondi coffee and other organic products. Being a la carte also helps add value on a specific item basis.

Thank you for your comment regarding the Pumphouse. This historic building is dear to our hearts and we are passionate about it’s unique offering to guests.

Once again, thank you for posting your review. I trust we will enjoy the company of your return to the hotel again in the future.

Best regards,
Peter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 22 March 2012

The hotel was a of a few that was listed as available in the area to attend a musical theatre. Its location was good for what we needed and was easy to get to and return from the theatre.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter E, General Manager at Novotel Rockford Darling Harbour, responded to this review, 3 April 2012
Dear Accor Hotels Traveller.

Thank you posting a positive review of our hotel on TripAdvisor. We are indeed in an excellent location for which to explore Darling Harbour and enjoy some of Sydney's best entertainment.

I look forward to sharing your comments with our team and hope to see return to the hotel in the near future.

Best regards,
Peter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 March 2012

Mum and I stayed at Novotel Rockford Darling Harbour for 3 nights.

We found the rooms comfortable and clean.

The breakfast buffet offered a wide range of hot and cold meal options.

The adjoining pump house made the best hot potato wedges that I have ever eaten! :-)

The location is perfect if you want to explore Sydney, Darling Harbour or have a conference at the Sydney Entertainment centre.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Leanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter E, General Manager at Novotel Rockford Darling Harbour, responded to this review, 3 April 2012
Dear Leanne A.

Thank you posting a positive review of our hotel on TripAdvisor. We are indeed in an excellent location for which to explore Sydney’s Darling Harbour and enjoy some of Sydney's best entertainment and dining options. The Pumphouse is a passion of which we are proud to offer some of Sydney’s most unique beer from Australia and the world. Your comments will be eagerly shared amongst the team.

We hope to see you return to the hotel in the near future.

Best regards,
Peter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Rockford Darling Harbour

Property: Novotel Rockford Darling Harbour
Address: 17 Little Pier St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#75 Luxury Hotel in Sydney
Price range (per night): $164 - $487
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
Number of rooms: 230
Official Description (provided by the hotel):
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel

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