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Janet

Fantastic Stay, would reccomend

5.0 of 5 bubblesReviewed 27 Apr 2019via mobile
I stayed here for a few days in April.
The room itself was nice, spacious, very clean & modern with a great balcony view of Circular Quey, it was nice to have a morning coffee outside. The staff were fantastic always very helpful and Friendly. The location of the apartment was so good, nothing was too far away. I had a lovely expirience no complaints. Would reccomend.
Date of stay: April 2019
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen N, Manager at Metro Apartments On Darling Harbour, responded to this review
Responded 29 Apr 2019
Dear Janet,

Thank you for you recent stay at the Metro Apartments on Darling Harbour and thank you for taking the time to review our apartments.

We are very happy to hear that you had found our apartments to your standards, we have recently done a soft refurbishment in all of our units. We have replaced the carpeting, double glazing and much more. We have found after the soft refurbishment that guests are very happy with the outcome. All of our units come with a small balcony that you can enjoy your morning coffee while overlooking Darling Harbour.

The staff will be thrilled to read that they have impacted your stay here with us, we will ensure that they all read your lovely review. The location is near to all major attractions such as The Sydney Wild Life Park, Madam Tussaud, Barangaroo and much more.

Once again, thank you for your stay and we hope to welcome you back shortly on your next trip to Sydney. Please do not forget to book on our very own website for the best rates guaranteed.

Kind regards
Metro Apartments on Darling Harbour.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 April 2019

Excellent location; excellent layout; beautiful and clean; heaps of tea and coffee; must important the staff - exceptionally friendly and helpful. I travelled down with a friend in a wheelchair, the staff welcomed him with no gesitation; the staff offered assistance without me asking, the staff were friendly.

Date of stay: April 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Voyager23970411387
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen N, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 30 April 2019

Dear Voyager,

Thank you for your recent stay at the Metro Apartments on Darling Harbour, we appreciate you honest review regarding our property.

We are very please to hear that our staff had made a big impact to your stay. They try their very best to deliver the best customer service when possible. We will pass on your lovely comments to them individually.

The apartments have recently had a soft refurbishment. We have changed to new carpeting, amenities and also the kitchens and double glazing within all the units. We have had positive feedback in regards to these upgrades.

Once again, we thank you for your visit to Metro Apartments on Darling Harbour and we hope to welcome you back shortly. Please do not forget to book on our very own website for the best rates guaranteed.

Kind regards
Metro Apartments on Darling Harbour.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2019

Metro Apartments Darling Harbour represents great value for money in a fantastic location. Easy walk for meals at Darling Harbour and easy walk to shops and other attractions. Be aware that parking is offsite so you will need to carry your bags from the parking lot to the motel. Despite the rooms being a little tired, it is great value for money. The traffic can be a bit noisy so request higher floor.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kay343
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen N, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 30 April 2019

Dear Kay,

Thank you for your recent stay at the Metro Apartments on Darling Harbour. We appreciate your honest feedback regarding our apartments.

Firstly, we want to apologize for the noise of the traffic you had experienced. We will review this claim with our maintenance team as all of our units have undergone double glazing as of July 2017.

The attractions you have mentioned is correct, we are within walking distance of the Sydney Sea Life, The Sydney Wildlife park and also other main districts such as Cockle-bay wharf and King street Wharf.
We are very pleased to hear that you had found all these location convenient.

We do try our very best to be competitive with our rates, as we believe value for your stay is utmost importance.

Once again, we want to thank you for you visit and we hope to welcome you back shortly. Please do not forget to book on our very own website for the best rates guaranteed,

Kind regards
Metro Apartments on Darling Harbour.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2019

Great location , close to all CBD amenities
discounted parking nearby
kitchen facility was great for self cooking for family nd kids
great staff. Plenty of choice for eating.. close to pit street mall just walking distance.
will always recommend to friedns and family

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Road64237533854
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen N, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 29 April 2019

Dear Road,

Thank you for your recent visit to the Metro Apartments on Darling Harbour. We appreciate your honest feedback in regards to your stay.

The location is certainly very close to most of Sydney's attractions such as, the Sydney Sea Life, The Sydney Wildlife park, Madam Tussaud and much more.

The apartments are fully equipped with a full size fridge, oven and cutlery for those wanting to stay in and make their own meals while on holidays.

We are also very happy to hear that the staff has made a large impact your stay, we thank you for your recommendation for others in the future.

Once again, thank you for your stay and we hope to welcome you back shortly on your next trip to Sydney. Please do not forget to book on our very own website for the best rates guaranteed,

Kind regards
Metro Apartments on Darling Harbour.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2019

Very good still a little.room for being perfect. The lift a bit scary, bed couch can improve, receptionist very helpful, location is the best, , will recommend Nicole for her generosity, parking for customers?

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Navigate64117935069
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen N, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 26 April 2019

Dear Navigate,

Thank you for your recent stay at the Metro Apartments on Darling Harbour. We appreciate your honest review regarding our Apartments.

We want apologize for the elevator that you had mentioned, since we had been notified of this review we have called out our technicians to have a thorough look into this issue.

The parking for our apartments is located on 170 Sussex street, it is within 100 m of the apartments and it is $37 per day upon validation of your ticket.

Once again, thank you for your stay and we will pass on your positive comments regarding Nicole personally. We hope to see you again on your next trip to Sydney. Please do not forget to book on our very own website for the best rates guaranteed,

Kind regards
Metro Apartments on Darling Harbour.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2019

I stayed here with my husband and 5 year old daughter. It was a very clean and comfortable place with lots of space and a wonderful view! A little dated but great value for money and very close to darling harbour. Thank you to nicole at reception she was very helpful and super friendly! Will stay again

Date of stay: April 2019
Trip type: Travelled with family
Thank -anonymous7797
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen N, Manager at Metro Apartments On Darling Harbour, responded to this reviewResponded 26 April 2019

Dear Anonymous,

Thank you for your recent stay with us here at the Metro Apartments on Darling Harbor. We appreciate you honest feedback in regards to your stay,

We are very pleased to hear you had found our units, clean and comfortable. The apartments are fully equipped with a full size fridge, oven and space to store belongings. The apartments have also undergone a soft refurbishments as of 2018 with newly laid carpeting in all units. The balcony doors have also undergone double glazing as of July 2017 to ensure all excess noise is drowned out from the busy street of Sydney.

We are also very pleased to hear that one of our receptionist Nicole has impacted your stay with us, we will pass on your lovely comments to her directly.

Once again, thank you for your stay and we hope you and your family will return to stay with us in the near future.

Kind regards
Metro Apartments on Darling Harbour.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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