I stay here frequently, as it is on my company's list of approved hotels. in the past 2 years, I have stayed here 20+ times. My last visit was problematic due to poor communication regarding carparking. That resolved, I was assued of appropriate treatment next time I stayed.
Well!!! I arrived, only to be asked to provide all of my details - reception had no idea that I was a returning regular guest. That dealt with (whilst maintaining my new mantra of "Calm"), I proceded to the lift. In the middle of the Lobby, totally unattended, sat a vacuum cleaner. Went to my floor (Level 3) and once again, in a dirty corridor, another unattended vacuum cleaner. This one remained in place for at least 2 hours and the floor did not get cleaned.
Next day, the Restaurant, the Pool, the Gym, and the Courtyard were all closed "until further notice".
This hotel really needs to lift its game
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- Also Known As:
- Medina Grand Harbourside Sydney
- Medina Grand Harbourside Hotel Sydney