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All reviews paddy's market darling harbour great location close to china town light rail minute walk free wifi george street capitol theatre central station pleasant stay an upgrade mini bar buffet breakfast opera house early check haymarket
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Reviewed 25 June 2012

For a room under $200 in Sydney that is clean, more than adequate and professionaly operated, you cannot beat this hotel.
It is in a perfect location near restaurants, nightlife and major tourist attractions. Transport to anywhere within the city is only minutes away.
This is an ideal base for tourism in Sydney.

  • Stayed: April 2012, travelled with family
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1  Thank travellinallover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2012

Your valuable feedback is much appreciated and we are pleased to hear that you enjoyed your stay with us and found the central location of the hotel convenient to your needs. We trust that you will stay with us again next time your are visiting Sydney.

Kind regards

Bradley Boyd
Director of Sales
Holiday Inn Darling Harbour.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2012

We arrived straight from international airport & were gobsmacked by our welcome to htel or lack of it! The receptionist gave us 1 key for 3 twin share rooms ( didn't do her job properly) and I had to point out the voucher was for 6 people ( 3 superior twin rooms) then she proceded to give us rooms on 3 different floors. We requested since we booked together to have rooms on the same floor please. This was TOO difficult for the receptionist who passed us onto the manager on duty. We weren't made to feel wecome, there was no communication made except that necessary to book us in. Disappointed, we made our way up in the lift. We were so excited that we didn't realise the lift hadn't left ground floor ( funny now) and then a staff member jumped in and highjacked us to 6th fl. Again we were gobsmacked ... with 6 women in the lift, we thought he might have stopped on the 3rd fl for us but NO ... however, he did show us how to operate lift with our cards.... We spent 3 nights in this hotel and not once were we welcomed back when we returned after a day out. The concierge staff were brilliant and were the highlight of our trip, assisting us with taxis and complimentary umbrellas and we will forever remember them for that but we are still laughing with family & friends about the rudeness of the reception team ..... Your hotel's loss I'm sure. A different city for our nursing catchup next time!

  • Stayed: June 2012, travelled with friends
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1  Thank famoffivecadzows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2012

Thank you for your recent posting after your stay with us. We were disappointed to hear your comments regarding your experience with our Front Office Team and we would appreciate if you wiould contact us directly at dos@holidayinndarlingharbour.com.au so that we may gain some further details from you and in turn counsel the staff concerned as this manner and attitude is totally unacceptable. Once again, we thank you for taking the time to bring this matter to our attention and look forward to hearing from your further in the near future.

Kind regards

Bradley Boyd
Director of Sales
Holiday Inn Darling Harbour.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2012

Set close to the mono rail, markets, china town and an easy walk to Darling Harbour and Circular Quay everything about the location worked for us. The room itself was well appointed and had everything we would need for our long weekend away.
However the front desk service, or rather lack of, was at time a real spoiler. We never felt as though our requests were understood or recieved with any real desire to see our stay as any more than money in the bank.
We like to stay where the people we are in fact supporting financially seem to care about our experiance. Hence I cannot see us staying here in the future.

  • Stayed: May 2012, travelled as a couple
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1  Thank SallyAnn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2012

Thank you for taking the time to post a review of your recent stay with us, your valuable feedback is much appreciated. We were disappointed to hear your comments regarding our Front Office Staff and I have forwarded a copy of your comments to our Front Office Manager who will investigate further and where possible counsel the staff concerned. Once again we thank you for your valued feedback.

Kind regards

Bradley Boyd
Director of Sales
Holiday Inn Darling Harbour

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2012

If you want to go to Sydney (more expensive than the US), and eat cheaply in a fun local, then this hotel in Chinatown/heart of the city is an awesome place to stay. The rooms were a bit narrow, but had nice high ceilings. The hot tub/gym/steam room/sauna was crammed into this weird little hallway. Was looking forward to it, but once I saw it I declined. Just soaked my aching toes in my bathtub instead. This hotel has 4 foodcourts within 5 minutes walking distance. Could not believe that. You have to pay for everything. Even local calls. No free breakfast or coffee in lobby. Only thing free is internet in the lobby (once you get code from the desk) and you are allotted a half hour a day. Would not do Sydney again, but hotel/flight combo on Priceline was a good deal. Better deal with Priceline than two different travel agents could find me.

  • Stayed: May 2012, travelled as a couple
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1  Thank FloridaMom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this reviewResponded 18 June 2012

Thank you for posting comments regarding your recent stay with us. We are pleased to hear that you enjoyed your time in Sydney and found the central location of the Hotel convenient for sightseeing and dining out.
We have recently reviewed all of our accommodation packages and you will be pleased to hear that we now have a greater selection of all inclusive (accommodation & breakfast) packages to choose from.
Once again, thank you for taking the time to post your comments, they are much appreciated and will allow us to continue to improve so as to meet the requirements of our valued guests.

Kind regards

Bradley Boyd
Director of Sales
Holiday Inn Darling Harbour

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2012

I recently stayed at this hotel and I was quite impressed with it. The location of the hotel is perfect for everything. There are plenty of restaurants, shopping places & of course "Chinatown"
Regarding the hotel staff, I'd like to rate them very high. Amazing hospitality. The room is very comfortable, internet is quite good. Just wished that the breakfast was included for the price paid. But with close proximity to Hungry Jacks & a few other popular fast food joints, it is no big deal.
Overall, I'm quite satisfied and would be going back there soon.

Room Tip: Ask for higher floors as there is a good view. Also, ask for a room facing the SYDNEY ENTERTAINMENT CENTRE.
  • Stayed: April 2012, travelled on business
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1  Thank Krishna_Sathya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this reviewResponded 21 June 2012

Your comments regarding your recent stay with us are very much appreciated, we are pleased to hear that you enjoyed your stay and found the Hotel's location and facilities met your needs. We have taken on your feedback regarding accommodation rates that include breakfast and you will now find extra all inclusive packages available for sale via our website. We hope to have to pleasure of your company next time you are visiting Sydney.

KInd regards

Bradley Boyd
Director of Sales
Holiday Inn Darling Harbour.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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