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“Great Hotel in the city”

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Holiday Inn Potts Point - Sydney
Ranked #60 of 174 Hotels in Sydney
Dallas, Texas
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Hotel in the city”
5 of 5 bubbles Reviewed 3 April 2012

I stayed at the Holiday in on the first leg of my honeymoon in Sydney Feb and March 2012. The hotel was very clean and easy to find. Room service was really nice and offered a few types of pillows for us to use at no extra cost. The room was a little small, but not to small...so me and my wife fit pretty well. i was there during Mardi Gras so at night it got kinda loud out on the street, im not sure if it is like that just for Mardi Gras or if its always like that. Also on the next street over there are alot of sex shops and strip places, which did not bother me and the wife, but if we had kids, i would not want them walking down that street, so families keep that in mind. That being said the Subway (Kings Cross) is directly next door, and i mean directly....so its really really close. Also there is a shopping center with a grocery store (Coles), subway and an internet cafe across the street. Also alot of food options are near, so that was nice. All around a good hotel, i will come back. i also ran into the band Switchfoot in the lobby, they were staying there as well, so that was cool. As far internet, the guy at the front desk told me it was pretty expansive in room, but everyday they give 20 mins of free wifi in the lobby per device. So seeing as though i brought two tablets and one cell phone, i got an hour free internet each day. Just don't try to upload pics on the free 20 mins, you only have a limited supply of MBs and once that's used up, free time is over even if you still have mins left. But it was a good hotel, i plan to come back.

Room Tip: stay high up to avoid street noise
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank politebat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth L, General Manager at Holiday Inn Potts Point - Sydney, responded to this review, 14 May 2012
Dear Politebat,

Thank you for your honest feedback. I am happy to hear that you and your wife enjoyed your stay at Holiday Inn Potts Point. We strive on exceptional customer service and ensuring that all guests are comfortable during their stay. You are absolutely correct, there is always so much to see and do in the area with the occasional celebrity nearby. It was great to have Switchfoot in town for the Soundwave Music Festival! Thank you again for your review and we look forward to welcoming you back here in the near future.
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1,013 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (305)
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English first
South Pasadena, California
Level Contributor
157 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 1 April 2012

I and my wife stayed in this hotel for 02 nights during 2nd week March 2012. The hotel is located right at Kings-Cross entertainment part of Sydney and very live, crowded area if like.
The hotel clean and the staff was friendly. Check in and out was trouble free.

Room was average size, comfortable somewhat, clean; but due to previous day rain carpets were wet and terribly smelly. No free WiFi.

The room was cost nearly US$ 300 and it was too much; we has no choice.

The Underground train station is right down the hotel, plenty of Restaurants, shopping around; it was very convenient. The Cole supper market is just opposite.

We will return to he hotel only if the rates are competitive.

Room Tip: Ask Upper Floor which will have good view
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asoka G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth L, General Manager at Holiday Inn Potts Point - Sydney, responded to this review, 11 May 2012
Dear SriLanka2010,

Thank you for taking the time to provide feedback on our hotel. It is great to hear that our service levels met your expectations and that you would return to Holiday Inn Potts Point in future.

I understand your feedback regarding room rate. Being located in the hub of Sydney CBD, the events in the city can impact our rates, which do fluctuate. For great hotel rates at Holiday Inn Potts Point, book direct through holidayinn.com.au with our Best Price Guarantee.

We look forward to welcoming you back to the hotel in the very near future.

Regards,
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KL
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 25 March 2012

Pros: Right outside the Kings Cross station and within short walking distance from great night life at Kings Cross/Darlinghurst. Room is large and clean. Mine even had a partial view of the Harbour Bridge from afar.

Cons: Contrary to some other reivews on this hotel, I didn't find that it had any personality whatsoever and the staff at the reception counter were emotionless. It's not a big disappointment, however, as you'd expect such at these mid-range hotel chains.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eMole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth L, Hotel Manager at Holiday Inn Potts Point - Sydney, responded to this review, 27 March 2012
Dear eMole,

Thank you so much for taking the time to post feedback on your recent visit to Holiday Inn Potts Point!

It was great to hear that you found the hotel to be well-located and enjoyed our clean and large, spacious rooms. We agree, the views from the property can be quite breathtaking!

It is disappointing to hear that you did not find our team to be as warm and engaging as other reviewers, but please be assured we will be following this up with our team. We appreciate honest feedback and are committed to continually improving the standards of our service and product.

Thank you for taking the time to post and we hope to have the opportunity to welcome you back in the future.
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Sydney, Australia
Level Contributor
147 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 21 March 2012

This is an excellent property for the relatively low price. It's well located in Kings Cross adjacent to the rail station. 5 minute trip into the CBD by train and 15 mins by foot. The rooms are quiet and the area Bohemian if that's what you seek.

Room Tip: All rooms are fine.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth L, Hotel Manager at Holiday Inn Potts Point - Sydney, responded to this review, 27 March 2012
Dear Wayne G,

Thank you for posting feedback on your recent visit to Holiday Inn Potts Point!

We are glad to hear you enjoyed your visit to our property and that you found value in our product and service delivery. Holiday Inn Potts Point is located in an exciting part of Sydney and the public transport options close by, make it a convenient "home base" for searching the attractions of Sydney.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

My partner and I have stayed at this hotel for 1 night up to a week during 2011. The location is right above the Kings Cross train station, only 10-15 minute walk to the CBD, is handy to all the restaurants and cafes in Potts Point/Kings Cross and Darlinghurst within easy walking distance. There is a personality in this area that the CBD definitely lacks...I know, we used to stay at the Mantra2 Bond St which had very good amenities but lacked any vibe, so we traded this for the many pluses that Potts Point offers.
There is a small good supermarket close by (Harris Farms), plus numerous delicatessens if you don't want to eat out. For our longer stays, we buy salads etc from the deli and the helpful hotel staff provide us with plates, bowls, cutlery etc.
Be sure to join the Rewards program, free, which gives you later checkout, newspapers etc, particularly if you are visiting this hotel or others in the same program.
We quite often made a booking that includes breakfast. The breakfast buffet is much better than most hotels, we can make our own fresh juices, has a wide selection for fresh fruit, muesli and nuts etc, plus hot food (which we cannot comment on because we have never gone beyond the fresh fruit bar).
Be sure to ask for a room as high as possible facing the harbor. If you are there Thurs/Fri/Sat night try and avoid the Victoria St end because Kings Cross is noisy.

Room Tip: Higher floors as possible facing the harbor views. Try and avoid Victoria St end, due to noise on T...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dee Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth L, Hotel Manager at Holiday Inn Potts Point - Sydney, responded to this review, 27 March 2012
Dear Dee Y,

Thank you for your fabulous posting regarding our property, Holiday Inn Potts Point!

I am delighted to hear that you and your partner enjoyed your stay with us. We agree that Potts Point is a vibrant, happening part of Sydney and some of the Restaurants in the local area are outstanding. We are so pleased you enjoyed your stay with us, and the delicious breakfast served up in Sirocco Restaurant each morning.

The team at Holiday Inn Potts Point look forward to welcoming you back in the near future.
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Additional Information about Holiday Inn Potts Point - Sydney

Property: Holiday Inn Potts Point - Sydney
Address: 203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotel in Sydney
#55 Luxury Hotel in Sydney
Price range (per night): $135 - $280
Hotel Class:4 star — Holiday Inn Potts Point - Sydney 4*
Number of rooms: 286
Official Description (provided by the hotel):
Holiday Inn Potts point is a 4-star, contemporary hotel located just 5 minutes from the city in cosmopolitan Potts Point. Each of our modern 286 guestrooms come equipped with a choice of soft & firm pillows, 32-inch flat screen TVs, high speed internet access and comfortable en-suite with dual pressure shower head. Enjoy spectacular views to Sydney Harbour or an outlook onto vibrant Potts Point from the comfort of your room. Experience some of Sydney’s best bars, cafes and restaurants only moments from our doorstep and explore the historical architecture and cultural embellishments Potts Point is renowned for. Kings Cross train station is located adjacent to the hotel. Just one stop will take you into the CBD and in the other direction it's just two stops to Bondi Junction, making Potts Point an ideal base for exploring both the city and the beachside eastern suburbs. Hotel facilities include the Mediterranean-themed Sirocco Bar & Restaurant, open for breakfast, lunch and dinner, a fitness centre, guest laundry and secure carpark. ... more   less 
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Also Known As:
Holiday Inn Potts Point - Sydney Hotel Sydney
Holiday Inn Sydney
Sydney Holiday Inn

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