Made a reservation for two on a Monday night. On arrival, the reception states we'll need to dine at the bar. We protest and instead get seated at a communal table. Moments later, given the restaurant was only practically 30% filled we felt we were treated like second class citizens sitting at this empty depressing communal table. On raising this issue to the manager, she was nice enough to move us to a single private table.
First and foremost we were quite annoyed at the fact we weren't given a normal table and were prepared to leave. Not sure what caused or what warranted the decision to give us crap seats (possibly our casual attire?).
Secondly, the staff were genuinely nice, attentive and their service really reflected this. The food and Japanese sake wine was excellent and you'll need to spend at least $300 for two which is well worth it. However... It was a shame though, had they gotten it right with the seating on the first instance... It could of been 5 stars.
Finally, on completing our dining experience, it appeared those communal tables were still empty! I'm still in disbelief. What initially started out to be a stressing dining experience turned out good. Would of been nice to receive an apology but heaven knows what goes on the world of hospitality.