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Reviews (294)
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Traveller rating
178
73
24
3
16
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All reviews central park mall kensington street walk in shower upgraded to a suite modern hotel front desk staff stay there again the room service menu coffee machine easy walking distance public transport room was spacious breakfast buffet short stroll good size bed and pillows house keeping
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Reviewed 18 July 2023

This was our first trip away from home with our baby, then 10 months old. We asked the hotel if we could have a microwave in our room and they obliged. It made a tremendous difference to the quality of our visit: being able to sterilise bottles and reheat food in the sanctuary of our room.

We stayed in a studio suite (not a room we would have booked when there were only two of us), which has an area of 41 sqm. We were able to put all the baby stuff out and still have room for the little one to crawl around to their heart's content.

There was a minor issue relating to our issue which the manager was able to quickly solve.

We stayed here back in the days when there were only the two of us, stayed here once with the three of us, and look forward to further visits in the future.

Room tip: I forgot to mention this in the review... we stayed on a package that included parking. That was the reason why we selected this time.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank minsominso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2023

The hotel is one block off a busy street and consequently, very quiet. The room was large and had a good walk in shower. There are many restaurants are within walking distance.

Central Station is an easy 10 minute walk with access to the trams and uderground. The neighborhood is very safe.

I would stay there again.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank raymondr855
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 June 2023

It was a very pleasant property. Was everything PERFECT? No - - - but all things being equal, it is someplace that I would return to without hesitation.
As a Bonvoy Platinum member, I was upgraded from a double room to a corner "junior suite", which was very pleasant, but since I was traveling with a colleague, I needed two beds. There was a sofabed in that room, so I called down to have someone come up and set up that sofabed. The overworked clerk said she would send someone up. After about 30 minutes I called again, got someone else and two housemen came up immediately.
Breakfast the next morning was a bit wonky, since our rate included breakfast, we were surprised to learn that they didn't have our name on the list; a phone call cleared that up, but still it shouldn't have been necessary.
Late checkout was granted without problem.
The room was quite large, although had no real view.
Everything was spic-and-span. Elevators were efficient, although one was out of service during the entire length of our stay.
There was a refrigerator in the room, water pressure and temperature were good.
Bottom line: a solid property, a long but doable walk from Circular Quay.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Boeing767
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 June 2023 via mobile

Lovely clean hotel located close to central, within working distance to main attractions. Close to great shopping and restaurants. Stated on level 16. Room was spacious, comfortable beds and modern bathroom. Only needed late night room service. Will stay again!

Date of stay: June 2023
Trip type: Travelled with friends
Thank Michcaires
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2023 via mobile

The hotel is well situated with a short stroll to Spice Alley and the restaurants of Kensington Street. Also adjacent to the Palace Cinema Centre with about 10 theatres. The room was well equipped although for a new hotel the bathroom was small. Breakfast was a very good buffet and we were well looked after every day by Roman, Christina and Julia. Well done team.
Only complaint is that it is almost impossible to park for pick up and drop off

Room tip: If you are driving make sure that you book a package that includes parking
Date of stay: May 2023
Trip type: Travelled as a couple
Thank missiquincy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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