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I was a little hesitant at first, but i had a standard room, it was clean and neat with minimal noise midweek. My view was of the back of kmart but between city shifts and dinner out with friends, i only noticed noise once in the morning with trucks. The breakfast was very basic but plentiful and the staff are friendly, helpful and kind.
Date of stay: February 2020
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Very nice . Staff very helpful and willing to be of assistance. Loved the location. Room very clean, though coffee spill on refrigerator from first night did not get cleaned at all. Did not m ind having an inside room.
Room tip: no comment. trouble submitting this form
Date of stay: February 2020
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We were feed with a room without any window. This was not indicated in our reservation. After explanation, we were given another room with extra charge. The following day, when we came back at about 08pm, our room was open ( the door widely open) The receptionist was not able to give us some explanation For these reasons, we ask hotels.com or ryals a commercial credit in the form of a refund on our credit account.
Room tip: 1double bed room from 03/02 to 07/02
Date of stay: February 2020
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My wife and myself just had a three night getaway in the Ryals Hotel. From the moment we arrived till we left everything was perfect. Julie made us very welcome at reception, the hot breakfasts were great and the room was very clean and updated. The location was an easy walk from the train station and so close to shops and restaurants. We would definitely stay there again when in Sydney.
Room tip: We stayed in the Parkview room
Date of stay: February 2020
Value
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I am very pleased with the cleanliness of the room. The receptionist are good and helpful. Just one thing, I lost one of my favourite jacket in the room. Cleaning lady could not find it and I am for sure I left it in the room.
Date of stay: February 2020
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We booked this hotel as a last minute stay when all flights out of Sydney were cancelled. Reception lady was very helpful, successfully searching around for a portacot for us at 11pm even though housekeeping had left for the day. Also booked a maxicab back to airport for us early next morning and liased with driver to find rear door for pickup.
We felt a bit concerned pulling up to the place as it looked to be a dodgy area, but were really pleasantly surprised by the bright, new entry hall and the quality of the room - nice size, comfy beds and clean linen. Aircon worked well and shower was great. Only negative was the windows/walls were very thin letting in all the noise from the busy alley behind overnight.
Room tip: Rooms that look over the back alley might get alot of street noise overnight
Date of stay: February 2020
Rooms
Cleanliness
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