We loved the hotel for it's great location to darling harbour, but found the room to be uninviting and the bed uncomfortable.More
We loved the hotel for it's great location to darling harbour, but found the room to be uninviting and the bed uncomfortable.MoreShow less
Thank you for taking the time to tell us about your experience at the Ibis Sydney King Street Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the bed and room decor and prevent future comments.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Ibis Sydney King Street Wharf
I stayed here for my first night in Australia just to be used for a base for one day before moving on. I arrived around 8am after a long flight from the UK, fully expecting not to have a room until the afternoon. The receptionist gave me a room right away which was exactly what I needed after the long journey.
The room was very clean,modern with a laminated floor and even an ipod dock. The room was bigger than the in the European Ibis hotels so I was very comfortable. For a supposed budget chain, this was therefore better than I was expecting.
The only gripes were that there was only one member of staff on reception who was both checking me in and checking out other customers at the same time so I had to wait for longer than expected. Surely they could stretch to two people?
The location is fine for the city centre, but not fantastic given the price. Again, for a supposed budget hotel, the price didn't reflect that (compared to European prices). I would definitely stay there again though.
This hotel is very convieniently placed, very close to the CBD and right next to Darling Harbour. The room was small, I mean really small, but that was not a problem for the two nights we stayed. It was however spotlessly clean, which is much more important than the small size. Breakfast was a little expensive and thus we bought some food in the evening and ate that in the morning with the coffee provided, that saved about AU$80.
I have stayed the Ibis at Heathrow London, where the nightly rate was almost half what was charged in Sydney. Thats rare, London half the price of Australia. Ibis Sydney is NOT cheap but it is saved by its very good location. Park your car in the car park under the hotel and you will pay an outrageous AU$40 per night. Thats £28 a night, I think not.
Ibis, as usual, is a short stay hotel at a budget price. Don't expect too much and you will be fine with it. Sydney is a really expensive city, it rivals Paris in this respect, but the Harbour Bridge and the awesome Opera House make it worth the visit. But take lots of cash with you.
Everything ok at this Ibis except for the ludicrously expensive car park. Staff very helpful and friendly.