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AU$315
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AU$284
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AU$315
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Reviewed 23 August 2023 via mobile

We did not feel comfortable here
Problems included
White stains on the sofas
Sticky floors
Very limited cooking equipment
No kettle ; a dirty stained one was provided after asking
Dents in fridge door
Small bedroom
Uncomfortable ambience
Very small bathroom with nowhere to put a toiletry bag
Our experience at check in was unconventional and not reassuring
We would not return to a Veriu hotel .

Room tip: I would not recommend a stay here
Date of stay: August 2023
Trip type: Travelled as a couple
Thank kate c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veriu Suites, General Manager at Veriu Camperdown, responded to this reviewResponded 30 August 2023

Hi Kate C,

Thank you for investing the time to provide feedback about your recent stay at Veriu Camperdown.

We are obviously disappointed that the room you were checked into at Veriu Camperdown was not up to our usual high standard. We have now conducted a deep clean of the apartment to ensure that the room meets the standards expected at Veriu Hotels & Suites.

I would love to have the opportunity to discuss this with you further, in regard to your overall stay with us. Please reach out to me at veriucamperdown@veriu.com.au. Once again thank you for investing the time in submitting this review. We hope to welcome you back to Veriu Camperdown.

Kindest Regard,
Jayde
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2023

The shower was a problem nothing in shower to put your toiletries, we had mum in wheel chair and bathroom too small, no were to put hand held shower.
As mum just got out of hospital.. and needed help.
So we were told we could have a late checkout thankyou , but didn't release the gym right next door very noisy at 0600.. but otherwise staff very accomadating.

Date of stay: May 2023
    • Value
    • Location
    • Service
Thank Y2152MPchristinet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veriu Suites, General Manager at Veriu Camperdown, responded to this reviewResponded 30 May 2023

Thank you for taking the time to leave us this review. We are pleased to know that you enjoyed your stay at Veriu Camperdown, enjoying the size of our rooms and service from our front desk team. Your comments have been passed on to management and our housekeeping team for future reference. We look forward to welcoming you back to Veriu Camperdown in the future.
Kind Regards,
Jayde and the team at Veriu Camperdown
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2023

The place is excellent .I was there for 8 weeks for work.I had an apartment on the third floor .So quiet , could not hear a thing .Sometimes if young people where above you would hear them , but generally nothing .Clean Comfy .Highly recommend .

Date of stay: February 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Adrienne O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veriu Suites, General Manager at Veriu Camperdown, responded to this reviewResponded 15 May 2023

Dear adrienneo660,

Thank you so much for your great feedback, and it was so lovely to hear how much you enjoyed your time with us at Veriu Camperdown and how peaceful you found it.

Our team is looking forward to welcoming you again in near future.

Kind Regards,
Jayde Hunter
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2023 via mobile

We upgraded from one room to two rooms apartment at a cost of an additional cost of 156 AUD. At this price we expected the apartment to be like it was presented in the hotel’s website. At first sight the place looked nice. Small but really welcoming baths, and large rooms.
The downside with this place is the lack of cleanliness. They only clean every fourth day which means that our apartment didn’t get cleaned at all during our stay these four nights. The apartment was dirty at arrival as well. They should really dispatch the rugs! My son had allergic reactions to all the dust. Other residents started to throw their garbage in the bin next to our bedroom due to the rear cleaning.
Otherwise: really nice and helpful staff!

Date of stay: January 2023
Trip type: Travelled with family
Thank annsolvi-myhr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veriu Suites, General Manager at Veriu Camperdown, responded to this reviewResponded 20 January 2023

Thank you so much for reviewing your stay with us. Disheartening to see you did not have a great experience overall. I'm currently investigating why your room was not serviced up to the standard. Please accept my sincerest apologies.! It's certainly not the standard we usually provide and I'm positive that for your next stay we'll be able to provide you with the excellent experience we pride ourselves in.

Thank you for bringing this matter to my attention, so I can address this with the team.

Kind Regards,
Jayde & the team at Veriu Camperdown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2022

This property is nicely tucked away off Parramatta Rd
Units are well equipped, Parking is easy, Management are always more than helpful to ensure your stay is comfortable and pleasant. Units are easily accessible from the basement car-park,Our booking manager Joanne and her staff from the Veriu group always go above and beyond to ensure they can secure rooms for us at a moments notice

Date of stay: June 2022
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank ddcarriers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veriu Suites, General Manager at Veriu Camperdown, responded to this reviewResponded 21 August 2022

Dear ddcarries,

Thank you so much for your great feedback, and so lovely to hear this is your second home which is exactly what we strive to achieve...

Veriu Camperdown Hotel & Suites' goal is to be a home away from your home, we always do everything to make sure that you feel comfortable & pleasant as like your home.

Our team look forward to welcoming you again in near future.

Best regards,
Sean Shan
Hotel Manager

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