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“Accor disappointment” 3 of 5 bubbles
Review of Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
Ranked #21 of 40 Hotels in Coffs Harbour
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1,071 reviews from our community

Traveller rating
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    80
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
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English first
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 30 March 2012

I'd never stay in this place again.

For $205 a night I was disgusted with my room. It was a decent walk from the main office, very old style rooms,very run dwn and poor quality for the price charging.

The grounds were nice, but the location was too far out from anything. Without a car your buggered.

  • Stayed March 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank donna198011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review, 1 April 2012
We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this.
As mentioned in pervious responses we are currently working on a schedule for rooms improvements which will encompass various areas of the room including the bedding and overall condition of the room. Thank you your positive comments about the grounds and facilities I will be sure to share these comments with the staff.
We thank you again for your comments and do hope that you to will afford us the opportunity to serve you better in the future.

Kind regards

Dene Zahner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 30 March 2012

Great location.
Absolutely top service.
One slight difficulty with the bed being a little bit on the lumpy side.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nambucca Heads, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 March 2012

This resort is in a nice location surrounded by a golf course and a short walk to the beach.
Fitness facilities would be hard to beat, large sauna and spa, one pool is heated where you can do laps and the meals at the restaurant are very good and generous.
The rooms are private, under cover parking with the lift to your room.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Property: Novotel Coffs Harbour Pacific Bay Resort
Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Coffs Harbour
#5 On the Beach Hotel in Coffs Harbour
#6 Luxury Hotel in Coffs Harbour
Price range (per night): $119 - $296
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Novotel Coffs Harbour Pacific Bay Resort South Pacific

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