We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Accor disappointment”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel Coffs Harbour Pacific Bay Resort
Ranked #24 of 40 Hotels in Coffs Harbour
An Accor traveller
Glen Alpine, NSW
12
Reviewed 30 March 2012

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this reviewResponded 1 April 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a ReviewReviews (1,160)
Traveller rating
Traveller type
Time of year
Language

816 - 820 of 1,160 reviews

Reviewed 30 March 2012

I'd never stay in this place again.

For $205 a night I was disgusted with my room. It was a decent walk from the main office, very old style rooms,very run dwn and poor quality for the price charging.

The grounds were nice, but the location was too far out from anything. Without a car your buggered.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank donna198011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this reviewResponded 1 April 2012

We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this.
As mentioned in pervious responses we are currently working on a schedule for rooms improvements which will encompass various areas of the room including the bedding and overall condition of the room. Thank you your positive comments about the grounds and facilities I will be sure to share these comments with the staff.
We thank you again for your comments and do hope that you to will afford us the opportunity to serve you better in the future.

Kind regards

Dene Zahner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Brisbane, Australia
1
Reviewed 30 March 2012

Great location.
Absolutely top service.
One slight difficulty with the bed being a little bit on the lumpy side.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

This resort is in a nice location surrounded by a golf course and a short walk to the beach.
Fitness facilities would be hard to beat, large sauna and spa, one pool is heated where you can do laps and the meals at the restaurant are very good and generous.
The rooms are private, under cover parking with the lift to your room.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Scott S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this reviewResponded 1 April 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Coffs Harbour hotels
4.5 km away
Quality Inn City Centre
Quality Inn City Centre
#12 of 40 in Coffs Harbour
199 reviews
0.8 km away
Smugglers on the Beach
Smugglers on the Beach
#6 of 40 in Coffs Harbour
389 reviews
2.1 km away
Coastal Bay Motel
Coastal Bay Motel
#4 of 40 in Coffs Harbour
98 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
BreakFree Aanuka Beach Resort
BreakFree Aanuka Beach Resort
#2 of 40 in Coffs Harbour
2,778 reviews
1.6 km away
Opal Cove Resort
Opal Cove Resort
#1 of 1 in Korora
886 reviews
2.4 km away
Nautilus Beachfront Villas & Spa
Nautilus Beachfront Villas & Spa
#20 of 40 in Coffs Harbour
127 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Coffs Harbour Pacific Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Coffs Harbour
#6 On the Beach Hotel in Coffs Harbour
#8 Luxury Hotel in Coffs Harbour
Price Range: $162 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wotif.com, Booking.com, Expedia APAC, Agoda, Hotels.com, Hooroo Pty Ltd, TripOnline SA, Cancelon and lastminute.com.au so you can book your Novotel Coffs Harbour Pacific Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Novotel Coffs Harbour Pacific Bay Resort South Pacific

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing