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“Dinner”
Review of Silvio's Italiano

Silvio's Italiano
Ranked #111 of 232 Restaurants in Coffs Harbour
Restaurant details
Reviewed 6 April 2018

A great dinning experience.
Wonderful food, coffee, bar service and service for staff.
I have no hesitation in recommending Silvo's to anyone who is looking for a meal.

Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 46 reviews

Reviewed 4 April 2018

Often have morning coffee here; morning staff generally are friendly. Have been here 2 evenings, and had terrible service both times. Last time had wonderful pizza but tonight ordered a pasta dish. The chilli on the chicken livened up an ordinary, flavourless fettucine, but really was not nice. Very dry. The wine was nasty. Had to find a wait staff to order coffee; was looked at twice then ignored. Finally ordered coffee but not same standard as in the morning which is weird. Another waitress was sarcastic and unpleasant. The owner was present but for part of the night had his back to his staff chatting, didn't assist them or tell them to improve service or niceties. Disappointed. Wasn't asked once how dinner was. Not impressed. At all.

    • Value
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    • Food
Thank 889kerryg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

We have just grabbed takeaway coffees a couple of times, and it's first class. We're self declared coffee snobs and there's no complaints here.

    • Value
    • Service
    • Food
Thank Extratraveltocome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018

After rave reviews from friends who had enjoyed dinner here a few weeks ago, we tried lunch today and found there was plenty of room for improvement by the staff. Perhaps the evening crew are better at customer relations compared to our experience.

We had only been sitting for about a minute when a rather surly, shorts wearing waitress asked if we were ready to give our order. She had no pleasantries, no welcoming smile and she did not possess a shred of charm, probably one of the worst we have come across in a long while in fact. She didn’t even ask us if we would like a drink while we took some time to read the menu and decide what we wanted, there were no courtesies.

We didn’t have to wait long for the meal, it was quickly presented. Two of the group really enjoyed their chosen pizzas, although a bit of fresh basil or rocket would have improved presentation, but they were delicious. The two pasta dishes were a little dry, and could have been a tad hotter but had flavour. Later our coffees were very good and hot, so no complaints there at all.

Why is it that wait staff want to take empty plates away while some in the party are still eating? This a pet grievance of ours, they don’t do this in Europe, it’s actually rude and any waiter worth his salt would probably be sacked if they did it there! One of our party asked for the plates to stay until everyone had finished. Then once finished, our plates sat there for 10mins hogging all the space on a very small table while disgruntled waitresses walked past back to the kitchen empty handed when they could have removed them.... We ordered coffee and they tried to put the cups down when there was no room and we had to ask for them to take all the empty glasses and plates away off the table. Experienced wait staff would have already done this well before the coffee arrived, one of our group even put two of the used plates on an empty table next door as she wanted to get something out of her bag. Incidentally these plates were removed, but not the ones on our table were left! Amazing!

Management please note - you will lose customers if they have to put up with the nonsense we all experienced today, it was shameful. Your waitresses need a stern talking (particularly ours). Good service is just as important as good food and there were four of us today who are going to relay our experience to our friends. What a shame as we thought your pizzas and coffee were great. The whole experience was disappointing as we were being treated by a dear old lady (who is nearly 90) on what was supposed to be a special occasion,

2  Thank Linda of Bellingen NSW Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

We have enjoyed both a family lunch and dinner at this restaurant and found the food excellent. The pizza bases are very authentic and they also cater for different diet requirements in their menu. Special nights featuring selected menu items.

Thank Madstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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