Have stayed here a number of times and really like this hotel, but had a number of disappointing issues this last time. It’s a lovely apartment in a really good location. The staff are always friendly and largely helpful.
We had issues with ordering food off the iPad menu. There was insufficient information and it wasn’t ‘room service’ at all, it was ‘pick it up yourself’ which took a lot longer than promised. The food was tasty though and have never had a problem with the quality.
There were cleanliness issues with the bathroom and unfortunately the sink leaked into the cupboard underneath right where my makeup bag was stored. All were mentioned to reception but never followed up.
Hoping that this was a one-off negative experience. More
- Free Wifi
- Free parking