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Priti M

very good service even at night

4.0 of 5 bubblesReviewed 14 Apr 2024
The service was very good, I was contacted before reaching Canberra to enquire about my arrival time and was serviced very well despite it being quite late in the night. The staff assisted in booking a taxi in advance and intimated when the taxi arrived.
Date of stay: March 2024
Trip type: Travelled solo
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (617)
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Traveller rating
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All reviews great location washing machine and dryer central location across the road serviced daily shopping centre stay there again sofa bed good size kitchen facilities full kitchen bit dated underground parking per day reception staff lounge room waldorf
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3 - 8 of 617 reviews
Reviewed 7 April 2024

We had a great stay very friendly staff and helpful.
Great central location and very reasonable parking.
Very central position in Canberra which made the stay easy for our evening dining experience.
Will stay again.
Would highly recommend it 😀

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 119stephenu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2024

My sister and I had a wonderful time in Canberra and we found the Nesuto a great place to stay. We enjoyed the central location and having a pool and sauna to finish off a busy day sightseeing was the icing on the cake. The reception staff were lovely and able to assist with additional tea bags (I'm a big tea drinker) without hesitation. I was worried about the parking but they had a space underneath the hotel for an additional $20 per night. Overall, a great experience.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Footprints549998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2024

At first the apartment was fine. Good location, adequate amenities, and comfortable lodging at a good price.
Finding roaches in the dishwasher several days into my stay, really knocks my opinion down multiple rings.
To Nesuto's credit, after being notified of the issue, they were shocked and apologetic, and swiftly arranged to move me to another room. The replacement room had no issues.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Simon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2024

Unbelievably outdated, you couldn’t sell the furniture in an op shop! I I found this apartment very depressing. Dusty, stained & tired. It needs a serious lot of love. On the up side it was central & staff were friendly. Pool was cold, not disability friendly (pool) & honestly not equal to other hotels for price based on quality. I could not wait to leave. And would not recommend. There are contemporary hotels for the same price.

Room tip: Could not recommend this apartment. Find yourself a same priced hotel in same area. Extremely outdated & tired & old school. Very depressing
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Kirsten W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 March 2024 via mobile

We found the hotel a little tired, but adequate for our needs. It was conveniently located in the city centre. We were disappointed that there is no longer a hot tub: one of the main reasons we booked it. And the elevators went to floor 7, while the pool is on the 9th, and is accessed by two flights of stairs. Although the webpage listed English as the only language spoken, English was not the first language for the woman who checked us in, and asking questions and getting information was very hard, as she was difficult to understand.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Allen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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