Thank you for leaving a review and raising these issues regarding your recent visit, Ian.
During December 2024 to 18th of January 2025, signage in the Memorial carpark was limited. This was due to changes in access and egress caused by road access changes.
Since this time, additional carpark signage has been implemented, and indeed new upgraded wayfinding signage will be deployed in the coming months.
Regarding lighting, as you may be aware lighting levels are set to conservation levels based on the particular National Collection. This is why you also identify low levels in the National Museum of Australia.
The balance between safety, accessibility and conservation is an essential part of the Memorial’s Exhibition designs, and has been a focus on the new galleries that will open at the end of 2025, into 2026. However, we note the comment regarding the stairs in Vietnam and will ensure these are checked for access.
Finally, to address G for George, this display will be returned and reinstated as part of the new galleries, and has is currently being prepared for this purpose.
We hope to welcome you back to the Australian War Memorial in the future.